Zoya Ansari

• Facilitated client and visitor interactions, fostering a welcoming atmosphere at front desk.
• Managed multi-line phone system, directing calls to appropriate departments efficiently.
• Organized appointment scheduling and coordinated meeting logistics for staff and clients.
• Maintained organized reception area, enhancing overall office presentation and professionalism.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Facilitated customer relations and data management initiatives to enhance service delivery.
• Assisted customers with printer and camera handling by coordinating service requests in Delhi and Noida. Managed logistics for returning serviced cameras via courier after completion.
• Managed preparation of jobsheets and product handling processes.

Resolved customer inquiries with efficiency and accuracy.

Facilitated lead generation initiatives to enhance team call effectiveness.

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