Zoya Sami
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented [Job Title] with demonstrated record of success in marketing management and campaign development. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Manager
Tricon Infotech
04.2021 - Current
- Prioritized features in order to maximize impact while meeting budget constraints.
- Generated reports detailing progress against goals set by executive team members.
- Managed cross-functional teams across departments, including engineering, marketing, and sales.
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
- Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Defined and analyzed product metrics to facilitate growth of product.
Senior Business Analyst
Tricon Infotech | Taylor and Francis
01.2017 - 03.2021
- Surfaced insights and findings to support business and technical decisions.
- Developed innovative, fact-based and achievable strategies and operating models based on evaluations.
- Performed statistical data analysis to inform customer groups.
- Collaborated with IT teams on the development of applications based on business requirements.
- Conducted stakeholder interviews to understand user needs and preferences.
- Conducted gap analysis between current state processes and desired future state processes.
- Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
Implementation Lead Analyst
Unilever
08.2013 - 12.2016
- Prepared presentations outlining key findings from implementations, providing insights into successes or failures experienced.
- Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
- Developed a comprehensive implementation plan to ensure successful outcomes for the project.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Software Consultant
ITC Infotech | Sap labs
07.2006 - 03.2010
- Designed user interfaces to ensure a positive customer experience.
- Collaborated with developers, designers, project managers, and other stakeholders throughout the development process.
- Developed highly functional qualitative modifications and system changes.
- Implemented new features into existing products based on customer requests or market trends.
- Monitored application performance post-deployment and provided bug fixes as needed.
- Developed, documented and revised system design procedures and quality standards.
- Modified existing software systems to enhance performance and add new features.
Education
Bachelor of Science - Computer Science
oxford
01-2006
Skills
- ROI Analysis
- User and UX Research
- Stakeholder Alignment
- Jira, Atlassian, Rally
- Prioritization and Execution
- Product Vision and Strategy
- End to End Feature Delivery
- Product Roadmaps
- Requirements Building
- Cross Functional Leadership
- Roadmap Development
- Narrative Use Cases
- Data Analytics
Certification
- PSPO - I
- product Management, ISB
Accomplishments
- Employee of the months/quarters/year
- Client recognitions
Timeline
Product Manager
Tricon Infotech
04.2021 - Current
Senior Business Analyst
Tricon Infotech | Taylor and Francis
01.2017 - 03.2021
Implementation Lead Analyst
Unilever
08.2013 - 12.2016
Software Consultant
ITC Infotech | Sap labs
07.2006 - 03.2010
Bachelor of Science - Computer Science
oxford
- PSPO - I
- product Management, ISB
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