Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zsanae Patterson

Indianapolis

Summary

Dynamic sales associate with proven customer service skills. Committed to enhancing shopping experiences and driving customer satisfaction through effective communication and teamwork.

Detail-oriented and proactive professional with a strong background in customer service and team collaboration. Skilled in time management and problem-solving, consistently achieving workflow improvements and enhancing operational efficiency.

Overview

5
5
years of professional experience

Work History

Sales Associate

Plato's Closet
Indianapolis, IN
11.2025 - Current
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
  • Operated POS system for efficient transaction processing and customer checkouts.
  • Collaborated with team members to maintain store presentation and merchandising standards.

Package Handeler

FedEx
Indianapolis, IN
05.2024 - 07.2025
  • Oversaw package sorting processes to ensure timely delivery and operational efficiency.
  • Trained new team members on safety protocols and best handling practices.
  • Implemented workflow improvements that enhanced package processing speed and accuracy.
  • Coordinated with team leads to address operational challenges and streamline procedures.

Customer Service Rep

Charlene's All Risk Insurance Agency
Indianapolis, IN
02.2023 - 02.2024
  • Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
  • Collaborated with team members to streamline service processes, reducing response times.
  • Assisted in training new employees on customer service protocols and system navigation.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.

Team Member

Wendys
Indianapolis, IN
07.2022 - 02.2023
  • Assisted in preparing and serving food to ensure quality and customer satisfaction.
  • Maintained cleanliness and organization of workstations to meet safety standards.
  • Collaborated with team members to streamline order processing during peak hours.
  • Operated kitchen equipment efficiently while adhering to safety protocols.

Crew Member

White Castle
Indianapolis, IN
07.2021 - 04.2022
  • Operated kitchen equipment to prepare and cook menu items efficiently.
  • Assisted in maintaining cleanliness and organization of workstations and dining areas.
  • Delivered excellent customer service by taking orders and addressing inquiries promptly.
  • Collaborated with team members to ensure timely food preparation and delivery.

Education

High School Diploma -

Crispus Attucks
Indianapolis, IN
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Verbal/written communication
  • Flexible schedule
  • Adapt to diverse groups
  • Building rapport

Timeline

Sales Associate

Plato's Closet
11.2025 - Current

Package Handeler

FedEx
05.2024 - 07.2025

Customer Service Rep

Charlene's All Risk Insurance Agency
02.2023 - 02.2024

Team Member

Wendys
07.2022 - 02.2023

Crew Member

White Castle
07.2021 - 04.2022

High School Diploma -

Crispus Attucks
Zsanae Patterson