Zubaida Khatoon

Dynamic and detail-oriented as an Entry-Level Virtual Assistant at Fresher, excelling in customer service and problem-solving. Proven ability to enhance client satisfaction through effective communication and empathetic support. Proficient in Microsoft Office and Google Workspace, with a strong focus on delivering exceptional results in high-pressure environments.

Diligent [Vertual Assistant & CSE] with background in providing top-notch customer support. Skilled in resolving complex customer issues and enhancing satisfaction levels. Personable and organized with strong communication and multitasking skills, ready to excel in remote support role. Well-versed in administrative tasks and proficient in digital tools like Microsoft Office and calendar management. Committed to enhancing productivity and ensuring smooth daily operations.

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

I enjoy reading about communication skills, customer service tips, and personal growth. I regularly watch videos and take free online courses on platforms like YouTube and Udemy to learn about tools such as Google Workspace, Excel, and typing skills. I also practice English writing by maintaining a small diary and drafting short articles. In my free time, I solve small technical or customer queries for friends, which helps improve my problem-solving abilities. I believe in learning something new every day to stay updated and confident.