Zubaida Sultana
Hyderabad
Summary
As a versatile professional with a dynamic background in cabin crew, F&B executive, corporate event management, and executive assistance, I bring a wealth of experience and adaptability to any role. My biggest achievements include orchestrating flawless corporate events, ensuring impeccable customer service as cabin crew, and seamlessly coordinating executive schedules. With exceptional organizational skills, attention to detail, and a passion for exceeding expectations, I thrive in fast-paced environments and excel at delivering exceptional results. Ready to bring my energy, creativity, and dedication to your team . Astute educator with proven background meeting and exceeding operational objectives across extensive career. Maintain currency on trends in field to keep systems modernized and streamlined. People-person with excellent organizational skills.
Overview
9
9
years of professional experience
Work History
Student Placement Manager
Jet Nexus Aviation & Hospitality Academy
Hyderabad
06.2024 - Current
- Organizing and coordinating student placements to ensure successful outcomes.
- Developing relationships with employers, universities, and other stakeholders in order to maximize potential placements.
- Managing the recruitment process for student placements, including advertising roles and interviewing candidates.
- Creating job descriptions for student placement opportunities.
- Providing guidance and advice to students about their career options and available placements.
- Advising students on how best to present themselves during interviews for placement opportunities.
- Maintaining accurate records of all student placements, including start dates, end dates, roles and responsibilities undertaken by the student during their placement.
- Evaluating feedback from employers regarding each student's performance during their placement period.
- Monitoring progress of students throughout their placement periods to ensure they are meeting the objectives set out in their role description.
- Assisting with the development of training programs for students undertaking placements.
Cabin Crew and Communication Trainer
Jet Nexus Aviation & Hospitality Academy
Hyderabad
06.2024 - Current
- Developed detailed lesson plans, course outlines and materials to be used in the classroom environment.
- Ensured that all training materials were kept up-to-date according to changes in aviation industry standards.
- Instructed new recruits on customer service procedures, aircraft safety regulations and emergency protocols.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Created and offered additional materials to enhance training.
Executive
Lifespan Pvt Ltd
Hyderabad
02.2024 - 04.2024
- Coordinated essential tasks for Chief Managing Director smoothly.
- Coordinated various meetings and managed multiple schedules efficiently.
- Ensured seamless coordination of events and availability.
- Aided in preparing comprehensive reports.
- Ensured seamless operations and communication for the Chief Managing Director .
- Ensured meticulous preparation of necessary documentation.
- Organized and facilitated regular meetings with senior management teams.
- Implemented effective communication protocols between executives and staff members.
Corporate Event Manager
Capbowl Orphanage
03.2021 - 11.2023
- Coordinated with event staff and volunteers to ensure smooth operations and a high-quality event experience
- Sourced and hired a team of event staff to effectively manage the event
Food And Beverage Executive
ITC HOTELS
08.2018 - 07.2019
- Handling a Team Of 3, Getting Business To Increase Revenue For Food Production From Various Fields
- Coordinated with vendors to ensure timely delivery of food and beverage supplies and reduce inventory costs
- Created and enforced food and beverage safety policies to ensure compliance with industry standards
Senior Flight Attendant
Interglobe Aviation
10.2017 - 01.2018
- Performed pre-fight and post-fight checks of the cabin, ensuring all safety and security protocols were met
- Assisted passengers with pre-fight instructions and answered questions about the fight
Cabin Attendant
Interglobe Aviation
02.2016 - 09.2017
- Demonstrated a high level of efficiency in managing and serving meals and drinks to passengers
- Ensured all passengers were aware of and followed cabin regulations
- Assisted in the boarding and disembarking of passengers
- Demonstrated strong safety and emergency procedures, resulting in a zero-incident rate during all fights
Education
Bachelor of Arts - Psychology
OSMANIA UNIVERSITY
Hyderabad04.2018
12 -
St Ann's Junior College
Hyderabad04.2012
SSC -
Auxilium High School
Hyderabad03.2011
Skills
- Operational Oversight
- Effective Marketing Approaches
- Clear Communication in Presentations
- Social Media Strategy
- Strategic Sales Planning
- Clear Written and Verbal Communication
- Aviation Operations
- Simultaneous Task Handling
- Experienced with Microsoft Office Suite
- Comprehensive Project Planning
- Organizational Time Management
- Operational Planning
- Client Relationship Management
- Collaborative Leadership Skills
- Strategic Marketing Metrics Evaluation
- Operations Oversight
- Customer Engagement
- Event Management Expertise
- Change Management
- Admissions oversight
Languages
- Hindi
- Urdu
- English
- Telugu
Personal Information
- Date of Birth: 11/23/95
- Nationality: Indian
Languages
Urdu
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
English
Proficient (C2)
C2
Marathi
Beginner (A1)
A1
References
References available upon request.
Timeline
Student Placement Manager
Jet Nexus Aviation & Hospitality Academy
06.2024 - Current
Cabin Crew and Communication Trainer
Jet Nexus Aviation & Hospitality Academy
06.2024 - Current
Executive
Lifespan Pvt Ltd
02.2024 - 04.2024
Corporate Event Manager
Capbowl Orphanage
03.2021 - 11.2023
Food And Beverage Executive
ITC HOTELS
08.2018 - 07.2019
Senior Flight Attendant
Interglobe Aviation
10.2017 - 01.2018
Cabin Attendant
Interglobe Aviation
02.2016 - 09.2017
Bachelor of Arts - Psychology
OSMANIA UNIVERSITY
12 -
St Ann's Junior College
SSC -
Auxilium High School
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