Hi, I’m
ZUBAIR PASHA
IT Support Engineer
Chennai,TN
Overview
1
year of professional experience
1
Certification
Executive Summary
Executive Summary
Dynamic and detail-oriented IT graduate with over two years of experience in system engineering and IT support. Proven ability to manage and optimize AWS infrastructure, automate processes with Jenkins, and troubleshoot complex technical issues. Successfully improved system performance through proactive maintenance and timely upgrades. Committed to continuous learning and driving innovative cloud solutions to support organizational growth
Work History
SiFe Engineering Chennai
IT Support Engineer
07.2022 - 08.2023
Job overview
- Collaborated with clients, vendors and IT support staff during system creation, set up and maintenance.
- Collaborated with clients, vendors, and IT support staff to set up and maintain systems, resulting in a increase in efficiency.
- Troubleshot and resolved over 200 technical issues, maintaining a customer satisfaction.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Delivered outstanding helpdesk service and support to customers.
- Reviewed and analyzed security logs to determine and alleviate network threats.
- Executed test plans to verify targeted audience and readiness of product.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
DoodleBlue Innovations
DevOps Engineer Intern
04.2023 - 07.2023
Job overview
- Deployed and managed applications using EC2, S3, and RDS.
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Automated manual tasks through scripting languages such as Python or Linux, boosting team productivity levels.
- Maintained version control systems like Git for seamless collaboration among developers and engineers during project lifecycles.
- Designed and implemented containerization strategies using Docker improving resource utilization and management.
- Knowledge in AWS Services S3, VPC, EC2,DMS.
- HandsOn in creating a Private cloud and Public cloud, access only to the private cloud using VPC, IG.
- Linux Directories, Directories Permissions.
Adrenalin ESystemsChennai
System Engineer
02.2022 - 05.2022
Job overview
- Managing and monitoring all installed systems and infrastructure
- Maintain security, backup, and redundancy strategies
- Liaise with vendors and other IT personnel for problem resolution
- Proactively ensure the highest levels of systems and infrastructure availability
- Worked in Adrenalin Max HRMS software.
- Created control features to verify system met set quality standards.
- Troubleshot and resolved all arising technical issues related to systems.
Skills
- Linux administration
- Storage area networks
- System administration
- Docker
- DevOps methodologies
- Cloud migration strategies
- GitHub
- Microsoft Excel
- Jenkins
- Linux environment
- AWS Services
- Firewall management
- Scripting languages
- Active directory
- Data migration
- Containerization technologies
- AWS certified
Certification
- AWS Cloud Practitioner
Education
Dr.MGR Educational & Research InstituteChennai
Bachelor of Technology Information (B.Tech) from Information Technology (IT)
08-2021
University Overview
Kaligi Ranganathan Montford Chennai
Grade XII from Computer Science
04-2017
University Overview
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureLanguages
Urdu
Native language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
French
Elementary (A2)
A2
Arabic
Elementary (A2)
A2
Software
AWS
Excel
Linux
Devops
HRMS Softwares
Interests
Ethical Hacking
Devops
Gaming
Timeline
DevOps Engineer Intern
DoodleBlue Innovations
04.2023 - 07.2023
IT Support Engineer
SiFe Engineering
07.2022 - 08.2023
System Engineer
Adrenalin ESystems
02.2022 - 05.2022
Dr.MGR Educational & Research Institute
Bachelor of Technology Information (B.Tech) from Information Technology (IT)
Kaligi Ranganathan Montford
Grade XII from Computer Science
Quote
All of our miseries are nothing but attachment.
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