ZUBIN BABU PHILIPS
Bengaluru
Summary
With a proven track record at JPMorgan Chase & Co., I excel in stakeholder management and workflow management, showcasing significant enhancements in operational efficiencies. My experience Agile methodology, coupled with a knack for leading high-impact projects, underpins my ability to deliver end-to-end solutions that drive substantial business value.
Overview
12
12
years of professional experience
Work History
SENIOR ASSOCIATE (AVP) (TICKLER PROJECT/NPA INDIA/BX FOR ACBS)
JPMORGAN CHASE
Bengaluru
05.2022 - Current
- Designed effective smart workflows aligned with end-user needs.
- Engaged with technology stakeholders to ensure seamless deployment of solutions.
- Implemented LLM models for document data extraction use cases.
- Provided regular updates to stakeholders.
- Optimized reporting processes using sophisticated dashboard solutions.
- Applied Testing Automation
- Executed further streamlining initiatives after initial MVP release.
ASSOCIATE (INTELLIGENT ORIGINATIONS/BX FOR LOAN IQ
JPMORGAN CHASE
Bengaluru
05.2020 - 05.2022
- Directed execution of critical project milestones.
- Crafted comprehensive JIRA user stories and epics to define project requirements effectively.
- Validated functionality to ensure smooth production deployment.
- Delivered key contributions to high-impact projects, including system integrations and onboarding optimizations.
TEAM LEAD (INTELLIGENT ORIGINATIONS)
JPMORGAN CHASE
BENGALURU
10.2019 - 04.2020
- Evaluated upgrades to optimize operations in syndicated loan booking.
- Created Test Scripts, Execution Grids, and tracking defects.
TEAM LEAD (PROJECT WELCOME)
JPMORGAN CHASE
BENGALURU
02.2018 - 09.2019
- Documented existing onboarding processes for commercial banking clients.
- Optimized procedures by resolving key process challenges.
BUSINESS ANALYST
HCL TECHNOLOGIES
BENGALURU
04.2015 - 02.2018
- Led offshore deliverables and managing risk and control inventory.
- Performed ARIS admin activities for governance and maintenance.
ASSOCIATE BUSINESS ANALYST
HCL TECHNOLOGIES
BENGALURU
09.2014 - 03.2015
- I worked as a Business Process Consultant for a leading U.S. investment bank.
- Standardizing BPMN objects and process re-engineering.
MANAGEMENT TRAINEE
HCL TECHNOLOGIES
BENGALURU
06.2013 - 09.2014
- Built proficiency in BPMN 2.0 and ARIS BPM frameworks.
- Participated in a proof of concept for utilizing ARIS BPM as the main repository.
Education
MBA - Operations and Supply Chain Management
BIMM
Pune, Maharashtra01.2013
B.E - MECHANICAL
CCET (formerly MPCCET)
Bhilai, Chhattisgarh01.2011
HSC -
KTHM Junior College
Nashik, Maharashtra01.2007
SSC -
Sacred Heart Convent High School
Nashik, Maharashtra01.2005
Skills
- Requirements gathering
- Stakeholder management
- E2E solution delivery
- Workflow Management
- Documentation via BRD
- JIRA
- Confluence
- Agile Methodology
- Sprint Planning
- Kaizen Board
- Waterfall Method
- Basic understanding of Loan IQ
- Basic understanding of ACBS
- Gherkin test scripts
- Test automation using SmartSpec
- IntelliJ
- Process Mapping
- Visio
- IGrafx
- ARIS
- ARIS BPM
- BPMN 20
- MS Office
- TOGAF Framework
- Problem-solving
- Control charts
- Use case diagrams
Accomplishments
- Captain of BIMM's winning team in the annual inter-college championship 'Drishti,' 2013
- Member of the winning basketball team at the university level, 2009; Runners up, 2011
- Multiple prizes in singing competitions at the school level
- Spot Award for team contributions at JPMorgan Chase
References
- BISHAL PRADHAN, Vice President, JPMorgan Chase, +91 96321 50339
- NEERAJ SHRIVASTAVA, Vice President, JPMorgan Chase, +91 97425 14270
Hobbies and Interests
- Music
- Cricket
- Football
- Basketball
- Reading
Personal Information
- Date of Birth: 06/20/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Intermediate (B1)
B1
Spanish
Beginner
A1
French
Beginner
A1
Timeline
SENIOR ASSOCIATE (AVP) (TICKLER PROJECT/NPA INDIA/BX FOR ACBS)
JPMORGAN CHASE
05.2022 - Current
ASSOCIATE (INTELLIGENT ORIGINATIONS/BX FOR LOAN IQ
JPMORGAN CHASE
05.2020 - 05.2022
TEAM LEAD (INTELLIGENT ORIGINATIONS)
JPMORGAN CHASE
10.2019 - 04.2020
TEAM LEAD (PROJECT WELCOME)
JPMORGAN CHASE
02.2018 - 09.2019
BUSINESS ANALYST
HCL TECHNOLOGIES
04.2015 - 02.2018
ASSOCIATE BUSINESS ANALYST
HCL TECHNOLOGIES
09.2014 - 03.2015
MANAGEMENT TRAINEE
HCL TECHNOLOGIES
06.2013 - 09.2014
MBA - Operations and Supply Chain Management
BIMM
B.E - MECHANICAL
CCET (formerly MPCCET)
HSC -
KTHM Junior College
SSC -
Sacred Heart Convent High School
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