Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zubin Baruah

Zubin Baruah

Engineering Lead/Product Delivery Manager
Bangalore

Summary

Currently Engineering Lead/Product Delivery Manager/IT Delivery Manager projects for multiple teams. Onsite – Offshore model experienced. 18+ years of total experience in the Product/IT industry. Certifications: CSM-Certified Scrum Master, SAFe certified, Pursuing CSP, PEGA Certified: CBA (Certified Business Architect), CMBB (Certified Methodology Black Belt). Agile Coach for scrum teams. Followed Agile Scrum methodologies for different project. People Management responsible for appraisals, team building activities. Experienced working in a matrix organization. Stakeholder Management responsible for stakeholder identification, analysis, matrix, engagements, communicating information and stakeholder agreements. Manage CSAT ratings. Manage Project Profit and loss monthly for both Fixed price & TNM projects. Clearing obstacles for Team, working on a better matured team, addressing team dynamics, building better relationship between team and product owner. Evangelist of agile/scrum principles and methodology. 12 + years of Scrum experience. More than 6+ years in Waterfall experience. Experienced with ATDD-Acceptance Test Driven Development. Experienced with Pega Systems PRPC BPM Solution development, .Net projects, Oracle Agile PLM projects. Experienced with the Scaled Agile Framework (SAFe) and/or any other popular Agile practices and frameworks (e.g., Scrum, Kanban, Extreme Programming). Knowledge on DevOps Excellent skills in pragmatic problem-solving, resolving interpersonal conflicts, and overall helping people communicate effectively Deep knowledge of Continuous Integration, TDD, effective pairing, Automation testing and Continuous Delivery Business Process Design and Requirements Definition; conducted project support from initiation through implementation including issue resolution, testing and communication. Provided leadership and effective project management for systems enhancements by researching and writing requirements and functional specifications.

Overview

19
19
years of professional experience
4
4
Certifications

Work History

Engineering Lead- Associate Director, Product Delivery Manager/Engineering

IQVIA
08.2019 - Current
  • Lead for a SaaS(Salesforce) product being developed for Clinical Trial management Responsible for End to end delivery of Programs & various projects
  • Review customer orders and plan and coordinate delivery activities Build positive and productive working relationships with customers for business growth
  • Analyze and troubleshoot delivery issues in a timely fashion
  • Manage a delivery team to ensure timely and accurate customer deliveries
  • Perform resource allocations and workload assignments according to delivery requirements
  • Ensure that team maintains high level of competence and operational excellence
  • Evaluate the performance of team members and determine training needs
  • Serve as primary contact for customer inquiries and concerns
  • 2 Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals
  • Perform customer negotiations for delivery rates
  • Develop process improvements to achieve cost effectiveness and time saving
  • Develop scope and budget for delivery projects Report delivery status to customers and develop required delivery documentations Salesforce security review process responsibility
  • Experience managing projects, issues, and milestones within the context of the Software Development Life Cycle (SLDC).

Manager

Brillio Technologies, formerly Collabera Solutions
Bangalore
06.2014 - 08.2019
  • Project: Online Client Setup project, Blue Button ADM,Blue Button Support, Data Extract, Data Migration,
  • GST – India, IOT – Telematic Integration, Cardtronics Client: IFDL (Investment Funds Direct Limited-
  • Wealth Management), Turvo, Cardtronics Following the Scrum Framework Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline
  • Work closely with project owner in backlog management and continuous delivery of features
  • Educate and reinforce scrum methodology and agile framework to team members and key stakeholders
  • Manage Profit & loss for all the projects
  • Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product
  • Owners and Technical Leads within Brillio.

Project Manager

Marfic Software Solution Pvt Ltd
01.2013 - 06.2014
  • Technology used Pega PRPC
  • People Management handling a team to support Pega application support
  • Used Agile scrum and been a Scrum Master & agile coach lead the team
  • Understand work request requirements and clarify the same with the Pega COE team
  • Train and Guide New Business Analyst's/PM’s in the project.

Senior Consultant(Manager)

Cognizant Technology US
01.2012 - 11.2012
  • Technology used Pega PRPC
  • Performed Business Process Design and Requirements Definition; conducted project support from initiation through implementation including issue resolution, testing and communication.

Senior Business Analyst/Project Manager, Analyst/ Agile Project Manager

IBM India, American Express
08.2009 - 01.2012
  • Technology used Pega PRPC & Dot Net
  • Acted as a Agile Senior Business System, Acted as Scrum Master/Agile Coach Prepared Story cards, Acceptance criteria for the project, Participated in Release planning, Sprint Planning Story card sizing, daily scrum meeting, Create Sprint Backlogs
  • Run daily standup meetings, understand & remove obstacles

Consultant

Satyam Computer Services Pvt Ltd
01.2004 - 08.2009
  • Worked with the clients to get functional specifications and created Business Process, dataflow, Functional specifications and provided the same to the technical team
  • Getting adapted fast to Agile Development
  • Configured Agile PC for Product Data, Change Process, BOM management, Workflows, Reports etc.

Software Developer

Techpacific India Pvt Ltd
06.2002 - 12.2003
  • Interacting with sales personal’s and Human Resource team to collect requirements
  • Bug fixing and enhancement
  • Prepared High-level design documents for the release.

Education

MCA, Master of Computer Application -

Pune University

B Com, Bachelor of Commerce - Accounting

Guwahati University

Skills

Salesforce Lighting, Oracle Agile PLM 85,90, 921, IBM Universe10, Web Service, JSP, Java, JavaScript, XML, Oracle 9i, BPM Pega PRPC

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Certification

CSM-Certified Scrum Master

Timeline

CSM-Certified Scrum Master

07-2020

SAFe certified

03-2020

Engineering Lead- Associate Director, Product Delivery Manager/Engineering

IQVIA
08.2019 - Current

PEGA Certified: CBA (Certified Business Architect)

07-2017

PEGA Certified: CMBB (Certified Methodology Black Belt).

03-2017

Manager

Brillio Technologies, formerly Collabera Solutions
06.2014 - 08.2019

Project Manager

Marfic Software Solution Pvt Ltd
01.2013 - 06.2014

Senior Consultant(Manager)

Cognizant Technology US
01.2012 - 11.2012

Senior Business Analyst/Project Manager, Analyst/ Agile Project Manager

IBM India, American Express
08.2009 - 01.2012

Consultant

Satyam Computer Services Pvt Ltd
01.2004 - 08.2009

Software Developer

Techpacific India Pvt Ltd
06.2002 - 12.2003

MCA, Master of Computer Application -

Pune University

B Com, Bachelor of Commerce - Accounting

Guwahati University
Zubin BaruahEngineering Lead/Product Delivery Manager