• Strong Experience in testing and managing an Automation & IVR testing team.
• Strong Experience in multiple domains like eCommerce, Loyalty and IVR.
• Developed POM and Hybrid framework for executing selenium test scripts.
• Expertise in working with Selenium Web Driver using TestNG using for Automation testing.
• Experience with Continuous Integration with Jenkins and Build Tool – Maven.
• Reviewed test scripts to ensure testing efficiency and code coverage including assisting programmers in resolution of any problems. Also responded to inquiries from users and technical support.
• Creating campaigns and ran IVR test cases in CYARA and reviewed test case findings, campaign results, and reporting.
• Analyzing Replay, Cruncher, Reports and followed retesting and regression testing for improving quality of the IVR.
• Deliver quantity and quality results within established timeline; develop forecast methods; develop metrics
• Have good knowledge in three models – Waterfall, V-Model and Agile.
• Advanced knowledge in QA Methodologies, Software Testing Life Cycle, Software Development Life Cycle (SDLC) and Bug (Defect) Life Cycle.
• Communicated project plans, tracking details, status updates, and risk mitigation plans to cross-functional team.
• Prepare the WSR, Timecard, monthly reports and shared to stakeholder's.