Proactive, diligent, and multi-skilled professional with experience in Operations, HR Administration, and Sales Coordinator.
A 'customer-oriented professional' offering performance-driven fine-tuning business processing/processing experience and expertise. High presentation and grooming skills to manage customers, ensuring the standards are always maintained very high at all times. Eminent leadership expertise with an exemplary record in driving teams for successful execution of customer service. Adroit in understanding customer requirements, eliminating unnecessary procedures & accordingly fine tuning the policies according to the guidelines. Expertise in process and performance management, ensuring quality assurance & cost reduction, and enhancing continuous business / process improvements. Capabilities in building highly motivated on achieving organizational and individual performance goals. Well-mannered, soft-spoken, human behavioral expert, with strong negotiation skills who is self-motivated, can think out of the box, and focused on impeccable customer service with a radiating positive outlook towards life.