Hi, I’m
ZUNED AHMAD
Sales Officer(Marketing Retail)
Barabanki,
Summary
Dynamic sales professional with a proven track record, excelling in relationship building and lead generation. Leveraged effective negotiation skills to boost sales performance and enhance customer satisfaction. Proficient in CRM software, driving brand visibility and client retention through strategic promotional sales events.
Overview
5
years of professional experience
2
Languages
Work History
Shyam Steel Manufacturing Limited
Sales Officer(Marketing Retail)
05.2025 - Current
Job overview
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Implemented cross-selling techniques within the team that significantly increased average transaction value.
- Analyzed competitors'' offerings, adjusting sales tactics to maintain a competitive edge.
ACC Limited
Customer Service Executive
07.2024 - 04.2025
Job overview
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Identified and qualified new distributors to increase market share in key territories.
- Researched target market and identified customer's unique needs to suggest suitable products.
Gayatri Construction (LDA Colony)
Site Engineer
11.2020 - 11.2023
Job overview
- Checked technical designs and drawings for adherence to standards.
- Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
- Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.
- Oversaw quality control and health and safety matters for construction teams.
Education
Babu Banarasi Das Engineering CollegeLucknow, Uttar Pradesh, India.
Bachelor Of Technology from Civil Engineering
08.2020
Sivedi Institute of Management And Technology Lucknow, Uttar Pradesh, India.
Diploma from Civil Engineering
07.2017
Utkarsh Public Inter CollegeBachhrawan, Uttar Pradesh, India.
Intermediate Certificate
06.2015
New Public AcademyBhawanigarh, Uttar Pradesh, India.
High School Diploma
07.2013
Skills
Promotional sales events
Profile and revenue-generating strategies
Brand building
Relationship building
Sales planning
Team collaboration
Effective negotiation
Cold calling
Sales presentations
Client retention
Influencing skills
Lead generation
Data analysis
Brand representation
CRM software proficiency
Target setting
Customer relationship management
Negotiation techniques
Timeline
Sales Officer(Marketing Retail)
Shyam Steel Manufacturing Limited
05.2025 - Current
Customer Service Executive
ACC Limited
07.2024 - 04.2025
Site Engineer
Gayatri Construction (LDA Colony)
11.2020 - 11.2023
Babu Banarasi Das Engineering College
Bachelor Of Technology from Civil Engineering
Sivedi Institute of Management And Technology
Diploma from Civil Engineering
Utkarsh Public Inter College
Intermediate Certificate
New Public Academy
High School Diploma