Zuzer Esmail Sapatwala
Scrum Master
Summary
Enthusiastic Scrum Master with 10 years of expertise in facilitating Agile events, financial oversight and resource management to achieve smooth flow and project goals.
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Monitor project by adhering to production schedule and budget, managing production team, identifying impediments and working towards risk mitigation.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
9
9
Certifications
4
4
Languages
Work History
Senior Scrum Master
Mobiquity [part of Hexaware]
Pune
11.2021 - 01.2023
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive
- Updated customers and senior leaders on progress and roadblocks
- Built and utilized information radiators to keep customers and management in loop with latest information
- Managed minimum of 2 projects each year while maintaining adherence to budget, schedule, resourcing and scope requirements
Expert Scrum Master
AllScripts
Pune
02.2021 - 10.2021
- Continuously refined and evolved Agile processes for predictable and rapid software delivery resulting in timely releases
- Assisted RTE to conduct and manage ART PI planning, SOS meetings, Iteration planning, backlog refinement, and coordinated with teams to resolve their impediments
- Worked closely with Solution management for backlog refinement, define product goal, and periodically reported teams understanding & confidence for the product
- Coached and inculcated Agile principles and made team understand the project goals to be achieved
- Managed cross scrum team dependencies and coordinated with multiple SMs, POs and Dev Leads to complete the iteration deliverable smoothly
Project Manager
PNQ Technologies Pvt. Ltd
Pune
09.2018 - 01.2021
- Transformed client's prime application from heavy work-culture process to lightweight Scrum framework
- Closely worked with the management to convince & coach them to migrate the application without losing the traditional essence
- Closely worked with the Development Team as a facilitator to remove their impediments and smoothen the functioning of the Scrum Team
- Coached Product Owner and Development Team on a mobile application development project as a Scrum Master using Agile and successfully released them in production for the end-user on time, under budget, and with minimum risk
- Designed dashboards in Jira to provide the management an at-a-glance summary of the on-going project
Scrum Master /QA Test Lead
Capgemini India
Pune
11.2015 - 08.2018
- Conducted Scrum events and made sure team follows the time-box
- Closely worked with business & functional owners during project engineering and high-level review sessions to derive & execute action plans to meeting deadlines and industry standards
- Elicit requirements from various levels of stakeholders and received first-hand experience about the developed application
- Led sprint reviews and planning meetings to promote full team engagement.
- Triaged outstanding defects and system problems, ensuring accuracy, and meet deadlines
- Performed GAP analysis of business rules, business and system process flows, user administration, and requirements
QA Test Lead
Tata Consultancy Services
Pune
07.2012 - 10.2015
- Adapted procedures to mitigate issues and improve deficiencies.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
Education
Master of Science - Computer Application
IGNOU
Pune, India 2016.06 - 2018.04
Bachelor of Science - Information Technology
Mumbai University
Mumbai, India 06.2009 - 05.2012
Skills
Project Management
Certification
Project Management Professional
Additional Information
- Worked on an onsite assignment in China for the national launch of McDonald's mobile application (2016)
- Star Performer (May 2017, August 2017)
- Service and Commitment Award (July 2015)
- On the Spot Award (August 2015)
Timeline
Senior Scrum Master
Mobiquity [part of Hexaware]
11.2021 - 01.2023
Expert Scrum Master
AllScripts
02.2021 - 10.2021
Project Manager
PNQ Technologies Pvt. Ltd
09.2018 - 01.2021
Scrum Master /QA Test Lead
Capgemini India
11.2015 - 08.2018
QA Test Lead
Tata Consultancy Services
07.2012 - 10.2015
Bachelor of Science - Information Technology
Mumbai University
06.2009 - 05.2012
Master of Science - Computer Application
IGNOU
2016.06 - 2018.04
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