Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Soft Skills
Timeline
Generic

Kunika Arekar

Pune

Summary

Dedicated professional known for strong organizational skills and attention to detail. Experienced in maintaining confidential employee files and ensuring compliance with company policies while providing exceptional customer support.

Overview

1
1
year of professional experience
3
3
Certifications

Work History

Back Office Associate

P.G. Bhagawat LLP
Pune
08.2025 - 01.2026
  • Entered and updated employee records accurately in HR databases and filing systems
  • Maintained confidential employee files in compliance with company policies
  • Verified data for accuracy, completeness, and consistency
  • Organized and digitized employee documents for easy retrieval
  • Maintain files and Excel. Also, check invoices and ensure all checks are cleared and checked for bounced checks.

Executive

IGT Solutions
Pune
12.2024 - 05.2025
  • Highly motivated and customer-focused professional with 6 months of experience in airline BPO, specializing in resolving customer inquiries, managing reservations, and ensuring customer interactions while maintaining a positive and interactions while maintaining a positive and helpful attitude.
  • Resolved an average of 50 customer inquiries per day. achieving a 95% satisfaction rate by providing efficient and empathetic support.
  • Provide support for flight booking changes and cancellation, adhering to airline policies and procedures.
  • Processed payments and managed customer accounts, adhering to financial regulation and security protocols.

Education

Bachelor in Computer Application - Technical

SNDT University
Satara
05-2023

HSC - (12th)

Maharashtra State Board
Satara
02-2018

SSC - (10th)

State Board Of Maharashtra
Satara
03-2016

Skills

  • Data entry
  • Invoice processing
  • Technical support

Affiliations

NSS Volunteer.

Certification

Project Name:
Advanced Aptitude Help Android Application for Free Exercises. Objective: Through this app they will get BCA previous years question papers, aptitude mock test and coding Quiz through a single platform.

Soft Skills

  • Leadership
  • Team Player
  • Good Communicator
  • Co-Operative

Timeline

Back Office Associate

P.G. Bhagawat LLP
08.2025 - 01.2026

Executive

IGT Solutions
12.2024 - 05.2025

Bachelor in Computer Application - Technical

SNDT University

HSC - (12th)

Maharashtra State Board

SSC - (10th)

State Board Of Maharashtra
Kunika Arekar