Summary
Work History
Skills
Education
Certification
Interests
Additional Information
Affiliations
Hobbies
Personal Profile
Work Availability
Overview
Quote
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Abhishek Ghatak

Abhishek Ghatak

Server Support Engineer
Bengaluru,KA

Summary

  • Experienced Server Support Engineer familiar with user support and root cause analysis. Advanced knowledge of Dell PowerEdge Server operations and dedication to see issues through to end.
  • Competent Technical Support Engineer well-versed in assisting Consumer with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operate alone to troubleshoot and fix concerns.

Work History

Server Support Engineer

Dell EMC
Bengaluru, Karnataka
09.2016 - Current
  • Infrastructure Solution Group – Network and Compute Solution Providing technical support for hardware issues for DellEMC PowerEdge Servers – Rack and Tower Working with VMware ESXi, Windows Server & Linux distributions Working knowledge of VXrail – Hyper Converged system
  • Configured hardware, devices and software to set up work stations for employees.
  • Performed root cause analysis and general troubleshooting.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Technical Support Engineer

CSS Corp.
Chennai, Tamil Nadu
06.2015 - 01.2016
  • Provide support for Parallels Desktop - Virtualization software for client and enterprise.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Skills

PowerEdge Server hardware troubleshooting

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Education

B. Tech - Mechanical Engineering

SRM University
Chennai
08.2011 - 04.2015

Certification

CompTIA A+ certified

Interests

Server Hardware and OS (Windows/Linux/VMware)

Networking

Cloud Computing

Additional Information

  • Assertiveness and patience in dealing with challenges.
  • Effective communication skills, Good analytical and decision-making ability, flexible, Team player.
  • Capable of adapting in different environments.
  • Self-confident and self-motivated.
  • Belief in two saying “It’s never too late to start” and “Where there is a will there is a way.”

Affiliations

  • Member of Quality Circle Forum of India, Chennai Chapter.
  • Member of Entrepreneurship Development Cell, SRM University.
  • Participated in MATHEMATICAL MODELING conducted by FRACTAL, The Mathematics Association at SRM University.
  • 3rd prize for presentation on QUALITY IMPROVEMENT TECHNIQUES in Hydraulic Pump Unit conducted by QCFI at SRM University.

Hobbies

  • Professional DJ
  • Watching Cricket and Football
  • Manchester United Fan

Personal Profile

Name : Abhishek Ghatak
Father’s Name : Kamal Chandra Ghatak
Mother’s Name : Maya Ghatak
Date of Birth : 1st August 1992
Marital Status : Married
Mother Tongue : Bengali
Languages Known : English, Hindi, Assamese and Bengali
Permanent Address : Hatipilkhana Road, Opp. Reliance Diagnostics,
Tezpur, Assam – 784001

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

7
7
years of professional experience
4
4
years of post-secondary education
4
4
Certificates

Quote

The way to get started is to quit talking and begin doing.
Walt Disney
Abhishek GhatakServer Support Engineer