Rifaqat Ali

Result-oriented decisive technology leader & exceptional relational management skills IT leadership role specialization in IT Strategy, Digital Transformation, Business process automation & Barcode solutions Ability to perform various roles like Solution Architect, Project Management & Solution Delivery(DevOps Lead) Domain and functional expertise to drive organizational goals & performance Great command over Demand, Service & Vendor Management Worked in multiple cultures and with diverse peoples My Profile: A experienced Technology leader having more than 16+ years of IT experience across different industry sectors Managing Legacy & Barcode applications support across all Manufacturing units Managing & Responsible for DevOps Lead for India and Gulf Business Enabled ticketing based AMS model for and saved the cost ~30% Responsible for Apps helpdesk operations to India & Gulf for 30+Apps & 1500+ users Managing large transformation projects like SSC Automation, Vendor Portal, MAM POs, SAP Concur with JDE Integration & Workday along with developing IT strategy and handling from development to Support processes for the organization. I have gained expertise in the successful delivery of Digital Transformation projects, Paperless office(Using SharePoint & Service Now platform), Enterprise portal Workflow. I have proven my competence in spearheading initiatives leading to cost reduction, productivity improvement, and efficiency enhancement I am adept at leading large multi-cultural teams in a virtual environment with vendors Managing the end technical development (on Microsoft Technologies + OEM) with the alignment of the external vendor team. Interaction with business stakeholders for business requirements discussions/understanding, assessment, alternative evaluations & executions. Execution & governance of Change Request management process (CR preparations, approval, UAT, production deployment & CR tracker maintenance). Enhancing people and process productivity through Business Process Automation and Knowledge Management for Pernod Ricard India & Gulf, 1500+ users & 50+ locations Project management of multiple projects including policies and procedures, status reports, system design, and project presentations. Proven tracking records by successfully delivering Enterprise level Intranet Portal for various FMCG companies like PepsiCo AMEA, ConAgra Foods, Perfetti Ven Mella Farabi Petrochemicals, & Pernod Ricard India. Expertise in product/tools evaluation (end to end) Escalation and communication points for India for IT support

• Digital Transformation Specialist Certifications
• Issuing authority - Boston Consulting Group (BCG), 2020 ITIL Foundation (ISO/IEC 2000 by PEOPLE CERT)
• Issuing authority: PeopleCert, 2013
• Manager - IT, Project Employee Market Day Tool
• Period: October 2021 - Current
• Project Type: Event Management
• Role: Solution Delivery & Architect
• Team Size: 8
• Technologies: SharePoint Online, Power Automate, Power
• Apps(Mobility), Power BI
• User base: 1250 + User (PAN India)
• Objective: Consumer & Customer Centricity - It is about shaping a culture within the organization that always keeps the consumer/customer at the center
• One of the initiatives in the focus area of Consumer & Customer Centricity is "Employee Market Days"
• Benefits: FOR EMPLOYEES- Learning with Fun, Connect with retailers/outlet/consumer & Employee Branding
• Manage other conferences Key Responsibility:
• Prepare Project Charter & Validation Document and sign off from Project sponsor
• Business Requirement gathering workshop with business, analysis & Sign off Vendor and product evaluation done for top 3 tools on functional, technical, and vendor parameters
• Master Data Collection/Validation/Upload Perform System IT Testing & UAT
• Align to Cyber security team for penetration testing and fixup if any critical thread
• Go Live (Pilot & Rollout)
• Plan and conduct train to trainer workshop User Training Production Support & KT
• Documentation& Project Governance as PLC
• Project Paperless plant/o ce for internal process(Process Re-engineering)
• Period: July 2021 - Current
• Project Type: BPM Automation/Paperless plant/office Team Size: 6
• Role: Project Manager , Solution Delivery
• Technologies: SharePoint Online, Service Now, Power Automate,
• Power Apps(Mobility), Power BI
• User Base: 600 + users
• Project – Paperless plant/office for internal process(Process Re-engineering )
• Objective: Process Re- engineering and automate the internal process for increase efficiency, centralize system and transparency
• Use cases like CSA Audit, Bond Operational Assessment Toos, MDM etc
• Key Responsibility:
• Prepare Project Charter & Validation Document and sign off from Project sponsor
• Launch the survey to collect the Automation needs, Analyses and Business Requirement validation workshop with business
• Vendor and product evaluation done for top 3 tools on functional, technical and vendor parameters
• Coordinate with vendor and team for design and development Perform System IT Testing & UAT
• Go Live (Pilot & Rollout)
• Plan and conduct train to trainer workshop User Training Production Support & KT
• Documentation& Project Governance as PLC
• Project SSC- Automation of Finance Account Payable with JDE Integration
• Period: April 2016 - June 2017
• Project Type: Digital Transformation
• Role: Solution Delivery, Project Manager
• Technologies: Omni Flow, Omni Scan, Classificator, OCR & ERP JDE Team Size: 8
• User Based: 500 +
• Workflow-based system for the end-to-end process from the creation of request, validations, approval to integration to JDE ERP system Voucher creation to vendor payment
• Leverage technology to handle the high & fast-growing transaction volume Enhance productivity & efficiency by 40%
• Enable data capture and movement of digital information in the Accounts Payable process
• Provide better visibility to both internal commercial team as well as external vendors
• Improve SSC efficiency from current 38 to 75 transactions / FTE in one-year post final go-live, hence increased productivity
• Key Responsibility:
• Prepare Project Charter & Validation Document and sign off from Project sponsor
• Business Requirement gathering workshop with business, analysis & Sign off Vendor and product evaluation done for top 3 tools on functional, technical, and vendor parameters
• Master Data Collection/Validation/Upload Perform System IT Testing & UAT
• Align to Cyber security team for penetration testing and fixup if any critical thread
• Go Live (Pilot & Rollout)
• Plan and conduct train to trainer workshop User Training Production Support & KT
• Documentation & Project Governance as PLC
• Project Travel & Expense Management(SAP Concur)
• Period: January 2017 - May 2017
• Project Type: SAP Concur tool for Employee Reimbursement Team Size: 8
• Role: Project Manager , Solution Delivery
• Technologies: Cloud based SAP Concur Subscription Model, ERP
• JDE, Employee Workday, RPA
• User base: 1250 + User (PAN India)
• Web based cloud platform from SAP Concur, All the standard modules(Travel Request, Travel & Expense Management, Cash Advance, Credit Card feed & MIS report) implemented and JDE Integration for employee reimbursement
• Key Responsibility:
• Prepare Project Charter & Validation Document and sign off from Project sponsor
• Business Requirement gathering workshop with business, analysis & Sign off Vendor and product evaluation done for top 3 tools on functional, technical and vendor parameters
• Master Data Collection/Validation/Upload Perform System IT, SIT Testing & UAT Go Live (Pilot & Rollout)
• Plan and conduct train to trainer workshop User Training Production Support & KT
• Documentation & Project Governance as PLC
• Project Vendor Portal for PRIPL supplier invoices processing System(Part of SSC)
• Period: July 2016 - June 2017
• Project Type: Digital Transformation
• Role: Solution Delivery, Project Manager
• Technologies: Web Application extension of the ECM/BPM suite of
• BPMS ,Omni Flow, Omni Scan, Classificator, OCR & ERP JDE
• Team Size: 8
• User Based: 400 + Vendors
• Web based portal for invoices injecting, Payment Status to integration to "SSC- Automation of Finance Account Payable" & "JDE ERP system"
• Leverage technology to handle the high & fast growing transaction volume
• Project PepsiCo International AMEA- Enterprise Intranet Portal
• Period: January 2011 - July 2011
• Project Type: Enterprise Intranet Portal
• Role: Project Lead, Solution Architect
• Technologies: SharePoint
• User Base: Accessed by over 15,000 employees in over 7countries
• Developed and deployed a hosted worldwide intranet, messaging and collaboration tools which are accessible to all employees, enabling employees to boost productivity and time.

• AWARDS & HONORS , Pernod Ricard Asia Retention Award 2019-20 from CEO(PRASIA) & MD(PRI) Enabling to employees while COVID situation in working from home Recieved Functional Outstanding Performance Award-2016 in PRI. Certificate of Appreciation received for driving the CSR national Agenda(PRI) For outstanding & Excellent Performance in successful Implementation of FARABI Intranet Portal. Outstanding Award for best delivery in Annual Feedback from PepsiCo International AMEA Sector Various appreciations received from business head, CFO, CHRO, CIO & Line Manage