Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SHIKHA PANDEY

SHIKHA PANDEY

Sr. Manager Quality Engineering
Mumbai

Summary

Sr. Quality Manager with more than 13 years of experience in Team Management, Product owner and Business Analysis in IT industry. Have ability to influence and build excellent working relationships to communicate and leverage all stakeholders for delivery focused decisions. Also have extensive knowledge base of health and welfare, e-commerce and finance domains. Hands on testing experience and strong knowledge of the SDLC and Agile Methodologies.


Strengths : Requirements Management, Agile, Scrum, Product Management, Product Roadmap/Strategy, Negotiation, Prioritization, Project Management, Execution, Market Research, Requirements, Customer Support. Holds valid USA B1 visa till year 2026.

Overview

13
13
years of professional experience
4
4
Certifications

Work History

Sr Manager

BookMyShow
Mumbai
03.2023 - Current
  • Quality Engineering, Domain: Entertainment (Ecommerce)
  • Define and communicate your product’s vision, execution, goals and own the results
  • Plan out the product strategy and Process Improvement
  • Define and measure key metrics to track product health and the performance of your space
  • Benchmark with the competition and the market
  • Groom the product pipeline
  • Plan and coordinate with Engineering team, technology and business stakeholders for driving key outcomes
  • Work with PMs to help them lead their individual scopes .

Chapter Lead/QA Manager

ThyssenKrupp GSS
Thane
03.2019 - 02.2023


  • Involved in Process improvement, Requirement gathering (Business and Customer Centricity) and creating epics and stories, Team management, Sprint Planning, Reporting, coaching the team regarding the agile values, Business analysis along with QA testing deliverables
  • Onsite –
  • Detroit, USA in July 2019 for Ideation meeting and requirement gathering
  • Detroit, USA in June 2022 for Omnichannel CBS Process improvement

Test Manager

Axiom Technology Group, Zekelman Industries
Hyderabad
07.2018 - 03.2019


  • Involved in Team management, Sprint Planning, Reporting, Business analysis along with end-to end manual and automation testing of deliverables

Senior Test Analyst

Accenture Solutions
Gurgaon
07.2014 - 07.2018


  • Involved in Business analysis and end-to end manual and automation testing of deliverables
  • Onsite Experience: Travelled to Kuala Lumpur, Malaysia for requirement gathering and trainings for one week in April 2017
  • Travelled to New York, USA requirement gathering and trainings for one week in November 2017.

Software Test Engineer

Indiabulls Technology
Gurgaon
12.2013 - 07.2014
  • Worked on mobile Automation testing using Perfecto mobile for Saudi Arab client. The application involved visual voice mail app testing in simulators and android’s handsets
  • Efficiently performed Functional, Integration, Regression and User Acceptance Testing of the deliverables

Sr.Tester

Aon Hewitt
Gurgaon
01.2011 - 12.2013


  • Involved in logical, quantitative, Functional testing, Accessibility testing (using Jaws screen reader), mobile application testing, Multilingual testing of YBR website (French and German) and GUI testing of Base software along with database testing using Soap UI tool

Software Test Engineer

Visionet Info Solutions Pvt Ltd
01.2010 - 01.2011


  • Worked on E-learning website testing for client within India. Involved in documentation of project ranging from SRS, test cases and test reports

Education

MBA - International Business

Maharshi Dayanand University

Masters of Computer Application (MCA) - undefined

Punjab Technical University

Bachelor of Computer Application (BCA) - undefined

JamiaHamdard University

Skills

Process implementation

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Certification

Certified Scrum Master

Timeline

Sr Manager

BookMyShow
03.2023 - Current

ITIL Foundation

06-2021

Agile Coach

05-2021

Chapter Lead/QA Manager

ThyssenKrupp GSS
03.2019 - 02.2023

Certified Scrum Master

01-2019

Prince 2 Cerificate Foundation and Advanced

01-2019

Test Manager

Axiom Technology Group, Zekelman Industries
07.2018 - 03.2019

Senior Test Analyst

Accenture Solutions
07.2014 - 07.2018

Software Test Engineer

Indiabulls Technology
12.2013 - 07.2014

Sr.Tester

Aon Hewitt
01.2011 - 12.2013

Software Test Engineer

Visionet Info Solutions Pvt Ltd
01.2010 - 01.2011

MBA - International Business

Maharshi Dayanand University

Masters of Computer Application (MCA) - undefined

Punjab Technical University

Bachelor of Computer Application (BCA) - undefined

JamiaHamdard University

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SHIKHA PANDEYSr. Manager Quality Engineering