Gagan Kumar

• Streamlined reporting processes by automating data collection and analysis, saving significant man-hours by 10%.
• Led the end-to-end deployment of Automated software for Broadband and Air Fiber clients, ensuring 100% go-live success rate and minimal post-launch issues.
• Utilized process data to generate reports and articulate ideas and viewpoints to senior management, which helps in improving insights.
• Validated systems to assess needed improvements, and recommend options for closing gaps and enhancing functionality.
• Acted as the primary liaison between the Automation team, internal stakeholders of broadband and Air Fiber, and vendors during the deployment phase.
• Collaborated with senior management to define analytics strategies, aligning with organizational goals.
• Analyzed complex data sets to identify trends, providing strategic insights for business improvement, and helping in fast decision-making.
• Tracked technology trends and implemented a 4G and 5G automation tool for real-time monitoring of impacted cells.
• Build logic and prepare the BRD for the VISION tool to be launched as a platform.
• Developed predictive models to forecast business outcomes, driving data-driven decision-making processes.
• Reengineered business processes and eliminated redundant workflows, partnering with customers to verify that proposed systems met long-term company goals.
• Championed the implementation of solutions by identifying and capitalizing on improvement opportunities, monitoring progress, and adapting to changing demands and trends.
• Optimized customer segmentation strategies using advanced analytics, increasing marketing campaign effectiveness. Increased Sales by 8%.

• Adapted workflow to meet need of business needs.
• Provided training and mentorship to junior analysts, enhancing team capabilities, and performance is improved by 10%.
• Handling Area Network Team along with Project Team and O & M Team for better Customer exp.
• Monitored system performance to identify weaknesses, bottlenecks, and inefficiencies.
• Validated systems to assess needed improvements, and recommend options for closing gaps and enhancing functionality.
• Investigated poor-performing cells and proposed hardware/software reconfiguration.
• Led post-launch optimization for LTE clusters, including PCI planning, RACH optimization, and CQI enhancement.
• Created and deployed system testing plans to back up deployments.
• Led and directed team members in completing development-related tasks by initiating projects, driving the resolution of issues, and holding members accountable for results.
• Understood and negotiated the needs of various stakeholders, controlling changes to minimize scope creep and cost overruns.
• Demonstrated and applied expertise in System Analysis in developing, executing and improving action plans by offering advice and guidance to project teams. SLA of delivery improved by 8%.
• Conducted thorough market research to support business strategy and competitive positioning

• BSNL Bihar Circle 3G Sites Planning for flawless performance.
• Configured new and upgraded networks to meet internal requirements.
• Communicated with customers to deliver clear, helpful advice to technical and non-technical users.
• Planned, installed, and ran network elements with meticulous attention to customer requirements.
• Recorded network enhancements, modifications, and maintenance in technical documentation.
• Measured network performance to aid reporting and development planning.
• Led the deployment of new networking technologies, including hardware and software upgrades, to stay ahead of industry advancements.

• Mumbai Circle, Nokia's reports on RF system deployments offer insights and recommendations for future enhancements.
• Delivered training sessions on RF engineering principles to junior staff, fostering a culture of continuous learning and development.
• Analyzed customer feedback on RF products, using insights to drive improvements in future design iterations.
• Adhered to health and safety regulations by wearing protective equipment and using equipment properly.

Conducted network audits, recommending improvements to security measures where vulnerabilities occurred.

Designed custom RF solutions tailored to client specifications, delivering projects within strict deadlines and budget constraints.

Coordinated with suppliers to secure high-quality RF equipment at competitive prices, enhancing project profitability.