Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sudipta Basu Majumder

Banking
Noida

Summary

  • Recognized by supervisors and colleagues for excellent patient care and achieving monthly targets.
  • Win “Highest GI Close in a month” 3 times.
  • Win trophy twice in achieving the monthly target persistently.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Relationship Officer

Axis Bank Under Quess Payroll
Noida
01.2021 - Current
  • Assisted in maintaining client relationships, handling queries and resolving issues regarding banking queries
  • Collaborated with team members to achieve sales targets and enhance the client relationship
  • Day to day KRAs like CRMs, Booking and selling percentages maintain
  • Developed customized financial plans for clients, incorporating investment,banking, and insurance products that aligned with their goals
  • Boosted customer satisfaction levels with timely and effective resolution of concerns and enquiries
  • Established strong client relationships by conducting regular meetings and providing exceptional customer service
  • strong focus on meeting client expectations
  • Promoted a positive work environment through open communication,fostering collaboration among team members
  • Monitored, followed-up and escalated cases to meet customer response commitments
  • Maintained knowledge on banking products and distribution to provide optimal service support
  • Open premium accounts and achieving monthly cross sell targets like Health Insurance ,Fixed Deposit,Card Protection Plan

Education

Post Graduation - Aviation

Frankfinn Institute
West Bengal
02.2020

Bachelor Of Arts - Journalism And Mass Communication

West Bengal State University
West Bengal
10.2019

Skills

Knowledge of banking products

Hardcore Sales

Give training to new Joinees

Communication

CRM

Timeline

Relationship Officer

Axis Bank Under Quess Payroll
01.2021 - Current

Post Graduation - Aviation

Frankfinn Institute

Bachelor Of Arts - Journalism And Mass Communication

West Bengal State University
Sudipta Basu MajumderBanking