Manan Saxena
Delhi
Summary
Dynamic and results-driven professional with a diverse career spanning IT, marketing, entrepreneurship, and business development. Starting with a client-facing role at TCS, I led teams to deliver impactful solutions. Pursuing my passion for leadership and marketing, I earned an MBA and took on the role of Cluster Manager, where I successfully managed a team of 15+ Venue Managers, driving profitability and operational excellence across territories.
Venturing into entrepreneurship, I established a manufacturing unit from the ground up, gaining hands-on experience across all business verticals, including operations, sales, supply chain, and customer relations. Currently, as a Business Development Manager in the Tours and Travel sector, I oversee operations, marketing, client relationships, and market expansion strategies, leveraging my multi-domain expertise to deliver exceptional growth and customer satisfaction.
Skilled in team leadership, P&L management, marketing strategy, and business operations, I bring a holistic perspective and a passion for driving sustainable growth. Let’s connect to collaborate and create meaningful business impact!
Overview
11
11
years of professional experience
Work History
Business Development Manager
Samriddhi Tours and Travels
New Delhi
01.2024 - Current
- Corporate Travel Management: Led end-to-end operations for corporate travel clients, including planning, execution, and follow-up, ensuring seamless travel experiences aligned with client requirements.
- Client Relationship Management: Established and nurtured strong relationships with corporate clients, delivering tailored solutions to enhance customer satisfaction and retention.
- Market Expansion: Strategically expanded market reach to FIT (Free Independent Traveler) customers by designing and implementing targeted social media campaigns, promotional strategies, and partnerships.
- Operations Management: Oversaw the entire operational workflow, from vendor coordination to issue resolution, ensuring efficiency and high service quality.
- Marketing and Branding: Devised and executed promotional strategies to boost brand visibility and attract new customers through online and offline platforms.
- Revenue Growth: Contributed to significant revenue growth by acquiring new clients, optimizing operational processes, and capitalizing on market opportunities.
- Team Collaboration: Worked closely with internal teams and external stakeholders to align service delivery with customer expectations.
- Performance Metrics: Monitored and analyzed key performance indicators (KPIs) to ensure that business objectives were consistently met or exceeded.
Business Owner
Manya Industries
Delhi
02.2021 - 01.2024
- Led a team of 15 skilled employees, fostering a collaborative and goal-oriented work environment, resulting in consistent achievement of production targets and on-time delivery of orders.
- Utilized eight state-of-the-art sewing machines to oversee the manufacturing process, ensuring the production of top-notch polishing buffs with a strong focus on quality control.
- Implemented cost-effective manufacturing strategies, optimizing resource allocation, and reducing production costs by 10%, enhancing overall profitability.
- Spearheaded all sales and marketing efforts, developing and implementing successful strategies to generate leads and expand the company's customer base across India.
- Successfully identified and capitalized on business opportunities, resulting in a 100% increase in sales revenue over one year
- Cultivated strong customer relationships through exceptional service and support, resulting in a high rate of customer retention and positive word-of-mouth referrals.
- Developed and executed sales initiatives targeting new markets, leading to the establishment of valuable partnerships and collaborations with distributors and retailers.
- Tracked market trends, competitor activities, and customer preferences, providing valuable insights to adapt product offerings and remain competitive in the industry.
- Pioneered the development of Manya Industries' website, creating an engaging and user-friendly online platform to showcase products, services, and company information.
- Successfully established the company's presence on Indiamart, a leading B2B marketplace, increasing online visibility and attracting a wider audience of potential clients.
- Leveraged digital marketing strategies, including search engine optimization (SEO) and social media marketing, to enhance brand awareness and drive organic traffic to the website.
- Implemented an effective lead generation system through the website, resulting in a significant increase in inquiries and sales conversions.
- Collaborated with web developers and designers to continuously improve the website's functionality and user experience, ensuring it remains up-to-date with the latest industry standards.
- Proactively explored new business opportunities and potential partnerships, fostering growth in untapped markets and regions across India.
- Participated in industry conferences, trade shows, and networking events to forge strategic alliances and keep abreast of industry trends, ensuring the company's competitiveness.
- Successfully negotiated with key suppliers to secure favorable terms, ensuring a steady supply of raw materials while optimizing costs and maintaining product quality.
Senior Admissions Counselor
Upgrad
Gurgaon
10.2020 - 01.2021
- Part of International sales team with focus on Europe, Australia and South East Asia
- Over achieved targets by 20% month on month and acquired new responsibilities by covering different education degrees
- Devised in person meetings with potential learners to propagate mission of providing career advancement opportunities
- Managed meeting set up, product demonstration, sales closing, and post sales relationship management
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
Cluster Head
OYO Weddingz.in
Gurgaon
03.2019 - 09.2020
- Managed team of 20 Venue Managers across 20 properties in different part of city
- Built client relationship with more than 60 venues across city among different target group
- Part of team to set up Bangalore city's operation from scratch and made it profitable in 9 months
- First among South Region to deliver profits within territory
- Managed relationships with clients from requirement collection to post-sales support
- Conducted market research to identify potential opportunities and points of improvements
- Reviewed and recommended improvements to marketing department's monthly analysis of customer acquisition data and campaign performance
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Cross-trained existing employees to maximize team agility and performance
Business Development Intern
InfoTimer Technologies
Bangalore
04.2018 - 05.2018
- Increased product awareness in global markets through Digital Marketing
- Business development by setting processes for email marketing and demos to various firms
- Improved user experience on platform and user engagement through product management
- Collaborated with teammates to develop advertising collateral and sales presentations
- Penetrated targeted accounts to generate sales from within client base
- Fostered prospective client relationships resulting in 5 new client accounts
- Developed business pipeline using cold and warm techniques
- Collaborated with sales and marketing departments to support business objectives and client acquisition
- Networked among local business and community organizations to develop leads and generate business
System Engineer
Tata Consultancy Services
Pune
11.2013 - 05.2017
- Managed service design and transition for one of biggest account at organization
- Devised changes, incidents and problems during transition phase and maintaining configuration management databases
- Compiled data and generated graphs to interpret results and suggest key operational improvements
- Collaborated with engineers in new product introduction phases to develop and verify design changes
- Facilitated implementation through needs assessment, systems analysis and design, installation and implementation and issue analysis, troubleshooting and resolution
Education
MBA - Marketing
Institute of Management Technology
GhaziabadBachelor of Engineering - Mechanical Engineering
Lakshmi Narain College of Technology
BhopalSkills
- Business Management
- Business Development
- New Business Launch
- Business Growth and retention
- Territory Management
- Channel Management
- Customer Relationship Management
- Lead Management
- Direct Sales
- Sales Cycle Management
- Team Management
- B2C sales
- B2B sales
Accomplishments
- Winner of HUL LIME 9 in IMT Ghaziabad
Timeline
Business Development Manager
Samriddhi Tours and Travels
01.2024 - Current
Business Owner
Manya Industries
02.2021 - 01.2024
Senior Admissions Counselor
Upgrad
10.2020 - 01.2021
Cluster Head
OYO Weddingz.in
03.2019 - 09.2020
Business Development Intern
InfoTimer Technologies
04.2018 - 05.2018
System Engineer
Tata Consultancy Services
11.2013 - 05.2017
MBA - Marketing
Institute of Management Technology
Bachelor of Engineering - Mechanical Engineering
Lakshmi Narain College of Technology
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