Ashakiran Basavalingaiah
Principal Consultant
Bengaluru
Summary
Experienced Principal Consultant with 10 years of industry experience. Plans and implements solutions for customers that meet and exceed expectations.
Overview
9
9
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Principal Consultant
Manhattan Associates India Development Center Private limited
1 2024 - 04.2024
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Built strong relationships with clients, fostering long-term partnerships and repeat business.
- Led cross-functional teams to deliver high-quality results on complex assignments.
- Directed onsite training for business users to maximize productivity.
- Led end to end implementation of Cloud based Order Management systems (OMS), Store Inventory Fulfillment, Inventory management, Point of Sale (POS).
Lead Consultant
Manhattan Associates India Development Center Private limited
01.2022 - 12.2023
- Travelled to US for 6 months to handle end to end implementation of OMNI channel solutions for US retailers
- Curated mapping specifications to integrate Manhattan Active OMNI with third party solutions
- Devised production roll out plans
- Worked with RnD to add key features in the base version of the product
- Collaborated with different integration teams to integrate Active Order management systems with Warehouse management systems
- Designed and implemented B2B workflows, enhancing supply chain efficiency at US assignment
- Thriving in dynamic teams across Mexico, the US, and the EMEA region
- Driving UI enhancements in a $1M e-commerce project.
Senior Consultant
Manhattan Associates India Development Center Private limited
06.2019 - 12.2021
- Moved to a different team within the organization to learn Order management systems
- Owned 3-4 client accounts from Americas and EMEA, handled production support, client calls and issue prioritization calls for them
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Designed workarounds to alleviate any production issues until permanent solution was found.
- Worked with RnD in finding solutions to client reported bugs.
- Designed custom order management solutions for clients.
Quality Analyst
Manhattan Associates India Development Center Private limited
03.2016 - 06.2019
- Designed test scripts for Transportation management systems (TMS) for US retailers
- Production support on any business issues reported by clients
- End to end testing for annual go-live of different versions of TMS
- Reported any bugs in the software and work with RnD to get identify solutions
- Handled design discussions with clients to implement TMS.
Associate Software Engineer
Accenture Services Pvt.Ltd.
07.2014 - 01.2016
- Worked on a global payment technology project, 'First Data,' focusing on fraud prevention
- Conducted tests using rules like Adaptive Control Systems, Falcon, and Defence Edge
- Managed Fraud cards in applications, implementing rules to protect customer accounts
- Served as a Subject Matter Expert (SME) for 8 project-specific applications.
Education
Bachelor of Engineering -
University Visvesvaraya College of Engineering
08.2010 - 1 2014
Skills
Digital Transformation
Strategic Planning
Organizational Development
Project Coordination
Business Analysis
Customer Relationship Management
Analytical Thinking
Process Improvement
Problem-Solving
Project Implementation
Requirements Gathering
User Support
Processes and procedures
Client Engagement
Issue Resolution
Goal Setting
Subject Matter Expert
Best Practices Implementation
MySQL
CSS
Continuous Improvement
Process Optimization
Team Collaboration
Effective Communication
Problem-solving abilities
Teamwork and Collaboration
Adaptability
Active Listening
Written Communication
Issue Research
Supply Chain management
Order management system
Transportation management system
Consulting
Python
Kibana
Rabbit MQ
Postman
XML
Certification
OMNICHANNEL STRATEGY AND MANAGEMENT, 08/07/2018, https://courses.edx.org/certificates/d80825b7d99241e3bc88a075346389c3
Digitalskills
IT Implementation, Supply chain management, BUSINESS ANALYSIS, Order Management System (OMS), Cross-Functional Collaboration, Warehouse Management Systems, Transportation Management System, Product Management - Product Focus, GAP analysis, Continuous Improvements, Order fulfilment, Requirement gatherings, Tech Consulting, Inventory managemenet, Customer Feedback Documentation, Point Of sale, Manhattan Active Omni, RABBIT MQ, Microsoft Office: Word, Excel, PowerPoint, Outlook, Access, Visio, Project, ..., Atlassian stack (Jira, Confluence, ...), Canva, Figma, Monitoring tools - Kibana, Grafana, Nagios, API Manual Testing and Automation Testing with Postman and Newman, SQL (MSSQL, PL/SQL, MySQL), JIRA: working with Projects and Issues, Third-party API integration, Agile methodologies (e.g., SAFe, Scrum), B2B Saas, B2B and B2C Communication
Personal Information
- Date of Birth: 09/29/1992
- Gender: Female
- Nationality: Indian
Timeline
Lead Consultant
Manhattan Associates India Development Center Private limited
01.2022 - 12.2023
Senior Consultant
Manhattan Associates India Development Center Private limited
06.2019 - 12.2021
Quality Analyst
Manhattan Associates India Development Center Private limited
03.2016 - 06.2019
Associate Software Engineer
Accenture Services Pvt.Ltd.
07.2014 - 01.2016
Bachelor of Engineering -
University Visvesvaraya College of Engineering
08.2010 - 1 2014
Principal Consultant
Manhattan Associates India Development Center Private limited
1 2024 - 04.2024