Nilesh Joshi

· As an application manager for critical GxP applications in Life Science domain, directly responsible for maintaining application data and validating application data integrity.

· Primarily responsible for maintaining application related controls and application vulnerability management.

· Presenting monthly status review and conducting regular connect with business stakeholders to share the application portfolio achievements, improvements etc.

· Improving Service Operations by monitoring ticket trend periodically. Delegating service-oriented tasks amongst the various support teams such as L2, L3.

· Managing application source code and validating the code repository post every application change.

· Conducting Data Recovery and Backup tests for the critical applications to ensure data correctness in the applications.

· Maintaining technical debts by a periodic review of each of the application server.

· Playing a role of Application Lead in a support project for US based Life Science client to gather the requirements.

· Mentoring team to build technical solutions to complete application change requests.

· Hands on experience in handling Incidents, Problems and Change requests as per ITIL for GxP compliant applications.

· Responsible for maintaining application infrastructure such as checking production server status on daily basis. Creating and maintaining alerts for application health status.

· Improved services by implementing service improvement solutions to reduce annual support efforts and annual project cost for client applications.

· Monitoring application health on daily basis on WebLogic console. Created email alerts to monitor daily database refresh activity.

· Initiate meetings with client and other stakeholders to communicate the SLA report and achievements in critical tickets.

· Presenting break up analysis of application support activities in Annual Governance Board meetings with client.

· Creating and executing test scripts (IQ, OQ) to deploy the change request using HP Quality Center.

· Mentoring team of four to implement the change request for Novartis applications following the process SoP’s (Standard Operating Procedures).

· Developed and tested android applications for life science domain application.

· Prepared business level documents such as RFP’s, Solution Brochure, Patent Documents.

· Developed server-side pages, interactive and animated videos to showcase the PoC.

· Involved in requirement gathering with client. Prepared Functional Specification and Design level documents.

· Hands on experience in high level module designs using Java Spring web framework.

· Performed unit testing to deliver the quality product.

· Involved in testing documentation with client.

· Executed testing scripts in HP Quality Proton.