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Summary
Overview
Notable Products
Upcoming Products
Skills
Work History
Education
Timeline
Co Curricular Achievements
Positions Of Responsibility
Receptionist
VIKRANT YADAV

VIKRANT YADAV

Product Management
Bengaluru,KA

Summary

Experienced Senior Product Manager with 7 years of expertise at Zepto, skilled in aligning products with core values to drive sustainable growth. Proficient in bridging technology and scale, I leverage my deep understanding of processes and technologies to identify optimal interventions for scalable solutions. Specialized in quick commerce, focusing on process optimization, stakeholder collaboration, and team leadership for consistent results aligned with organizational goals.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Notable Products

E2E Warehouse Management ( 0 to 1) ( 1.25 Million USD)

  • Led a diverse team comprising 12 Backend Developers, 6 Frontend Developers, 1 Designer, and 6 QA Engineers.
  • Orchestrated the development effort spanning 9 months, involving extensive collaboration and coordination across multidisciplinary teams.
  • Conducted 20+ brainstorming sessions with cross-functional stakeholders to identify gaps in the existing Warehouse Management System (WMS), engaging Operations, Planning, Finance, and Business Design departments.
  • Prioritized use cases, authored 15+ Product Requirement Documents (PRDs), and facilitated walkthroughs to ensure organizational alignment on project timelines.
  • Designed migration script logic and spearheaded the seamless transition of stores from third-party WMS to the internal system, completing the overall changeover in just 3 months.
  • Recognized with an Exceptional rating in the annual appraisal cycle for leading the end-to-end product development and delivery within a remarkable 1-year timeframe.
  • Key benefits achieved include enhanced system reliability, an 18% increase in process benchmark efficiency, a significant infrastructural cost goodness of 65 Paisa at the Cost per Order (CPO) level for an order volume of 15 million monthly orders, and a noteworthy reduction in time to market for new features, unlocking quarterly cost benefits of Rs 2 at the CPO level, translating to 1.25 million USD per quarter.

No bag delivery ( 2.9 Million USD )

  • Introduced the innovative concept of paperless delivery, allowing customers to opt for No Bag Delivery at the cart page to reduce paper bag consumption.
  • Developed an end-to-end technology solution to implement and scale the initiative while preserving optimal customer experience metrics.
  • Conducted a successful 2-week pilot at 10 stores to refine the customer order journey, resulting in streamlined processes.
  • Achieved significant cost savings, with an overall Cost per Order (CPO) goodness of Rs 1.75 at an order volume of 15 million per month, translating to savings of 2.9 million USD since inception.
  • Notably, the concept was subsequently adopted by Swiggy, validating its success and impact on the industry.
  • Team composition: 2 Backend Developers, 2 Frontend Developers, and 1 QA Engineer, completed in 4 weeks.

Inventory Slotting tool ( 0.25 Million USD )

  • Developed an automated inventory slotting tool to optimize picking speed and storage efficiency by adhering to space and storage principles.
  • The algorithm incorporated various factors such as SKU velocity profile, ideal storage location, rack height optimization, physical coordinates, SKU classification, stacking factor, and capacity constraints.
  • The algorithm dynamically adjusted for seasonality, new SKU additions, and changes in velocity profile, generating system tasks for inventory reconciliation.
  • Implementation of the automated planogram led to an 18% increase in Outbound picking Items per Person (IPP) and a 16% increase in Inbound IPP, resulting in a Cost per Order (CPO) goodness of 45 Paisa.
  • Team composition included 5 Backend Developers, 2 Frontend Developers, and 2 QA Engineers.

Inhouse Cafe Tech [ AOV improvement of Rs 20 for cafe stores]

  • Developed an inhouse tech to sell Cafe SKUs aling with groicery orders.
  • Salient features - Introduced Kitchen display system (KDS) to allow parallesied packing as against to serialised packing in grocery division, inventory management system to support ingredient and finished good concept.
  • Helped achieve zepto to scale this program to 50 + stores with average cafe OPD to 150+ resulting in average AOV [Average order value] improvement of Rs 20. Plan is to scale it to 150+ stores by end of July'24.
  • Team composition included 3 Backend Developers, 3 Frontend Developers, and 1 QA Engineers. [ Overall 2 months effort ]

Upcoming Products

  • Building End-to-End supply chain to enable the Fullfilled-by-Zepto business model where Zepto will mamage seller's inventory instead of buying it.
  • Supply chain to enable Zepto to sell ecommerce inventory like electronic goods, kitchen utilities, fashion accessories and many more.

Skills

Quick Commerce Expertise

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Work History

Senior Product Manager

ZEPTO
Bengaluru, Karnataka
06.2022 - Current

Summary

Cost Reduction Initiatives (Overall CPO goodness of Rs12+ ):

  • Implemented groundbreaking "No bag delivery" product, reducing packaging cost per order (CPO) by 200 paisa at 45% adoption.
  • Led the implementation of an end-to-end Warehouse Management System (WMS) to optimize inventory management and streamline operations, resulting in a cost per order reduction of 65 paisa.
  • Implemented WMS optimization and automated payout calculation system, increasing incentives from 10% to 35% and achieving substantial cost benefits.

Process Optimizations:

  • Identified inefficiencies in warehouse and workforce management, leading process optimization initiatives to enhance supply chain efficiency and operational performance.
  • Spearheaded the development of innovative tools including a task management system, auto inventory slotting tool, and automated payout calculation system, driving process efficiency and cost savings.

Leadership and Collaboration:

  • Collaborated closely with stakeholders to prioritize initiatives based on impact and effort analysis, ensuring alignment between product roadmap and organizational goals.
  • Setup product practices to improve the communication with business stakeholder. Help setup the jira for managing the sprints for better estimation and overall visibility to stakeholder
  • Recognized with Excellent ratings in three consecutive semi-annual performance reviews for outstanding contributions and results.

PRODUCT MANAGER

FRAAZO
01.2022 - 06.2022
  • Responsible for increasing the on-time-delivery percentage and order fulfilment rate via tech enablement in store
  • Designed a process to update the real-time inventory, resulting in a 20% reduction in out-of-stock cases for orders
  • Collaborated with the CTO and CPO to implement a new product management process for a cross-functional team of 15+ Engineers, QAs, and Designers, improving accountability and reducing system failures.

PRODUCT MANAGER

SEARCE
05.2021 - 01.2022
  • Spearheaded the development and launch of Digital KYC's assisted and non-assisted features, which were successfully adopted by five major banks during phase 1 and generated an ARR of USD 320K
  • Conducted competitive and market analysis to design a self-serve tool that enables clients to train machine learning models with a 'human in the loop' system
  • Led discovery calls and in-person interviews to create a 6-month product roadmap charter for a cross-functional team of 5 engineers, 6 data scientists, and 2 QA professionals.

ASSISTANT MANAGER

RELIANCE JIO INFOCOMM LIMITED
05.2016 - 05.2019
  • Designed Dashboard for CXOs with drilled-down capability in Collab with developers; increased user satisfaction by 10%
  • Collaborated with 4+ cross-functional teams to create a centrally accessible dynamic portal using Tableau, SQL
  • Analyzed ₹209 crores budget; engaged with 5 departments to develop Opex & Capex budget and bringing saving of 6%
  • Conceptualized Vendor Evaluation System for 60+ vendors; Increased Vendor satisfaction by 10%

Education

MBA -

IIM Calcutta
Kolkata
07.2019 - 03.2021

B. Tech Mechanical -

IIT Roorkee
Roorkee
07.2012 - 04.2016

Timeline

Senior Product Manager

ZEPTO
06.2022 - Current

PRODUCT MANAGER

FRAAZO
01.2022 - 06.2022

PRODUCT MANAGER

SEARCE
05.2021 - 01.2022

MBA -

IIM Calcutta
07.2019 - 03.2021

ASSISTANT MANAGER

RELIANCE JIO INFOCOMM LIMITED
05.2016 - 05.2019

B. Tech Mechanical -

IIT Roorkee
07.2012 - 04.2016

Co Curricular Achievements

  • Awarded Academic Excellence Merit Scholarship of ₹12K from Army Welfare Education Society ['09]
  • Secured 99.02%ile of 4.79 lakh candidates in IIT JEE; 99.25%ile of 11 lakh candidates in AIEEE ['12]
  • 1/12 out of 150+ to participate in International Level competition-BAJA with 400+ team participation ['14]
  • Finalist (top 15 out of 965) in Product design competition- organised by Finlabs India Pvt. Ltd ['20]
  • Among 1/6 to be selected for 4 month STEP program at NEOMA Business School, France ['20]

Positions Of Responsibility

  • HOD Off Road ATV, Spearheaded team of 4 members to represent IIT Roorkee at BAJA- SAE India competition, Indore ['14], Optimized car weight by 5%; Introduced fox suspensions and enhanced vehicle damping performance
  • Placement Team, Amongst 35 members selected from a batch of 470, instrumental in getting 57th batch placed in record time, Coordinated successful placement process of 400+ students across 70+ companies via 2800+ GD/PIs
VIKRANT YADAVProduct Management