Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Timeline
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Ritesh Srivastava

Ritesh Srivastava

Bengaluru

Summary

  • I am passionate about customers to solve their business challenges and meet business objectives using SAP solutions. Over more than 14 years of broad experience in several industries and global companies, where I have been helping customer to re-engineer their business process and challenges through SAP eco system. In my current role responsible for the creation and maintenance of the demo for SAP Sales Cloud. Skilled in articulating business value of SAP Sales Cloud and support Pre-sales as trusted advisor. Ritesh has expertise in end-to-end business processes starting from Customer Acquisition till Billing. He has worked in many industry such as Telecommunication, Service, Automobile, Manufacturing, Chemical and Pharma. His technical expertise cover:
  • Lead to Cash Cycle (SAP Sales Cloud, SAP Commerce, SAP Subscription Billing, SAP CPQ, SAP VC, SAP Variant Configuration and Pricing, SAP Solution Order/Solution Quote, SAP SD/MM and SAP BTP).
  • Hands on integration experience with different technologies between SAP to SAP and SAP to Non-SAP systems (BAPI, RFC, ODATA). Complex B2B and B2C Order Management.
  • SAP Sales Cloud (Lead, Opportunity, Sales Quote (CPQ), Sales Order, Visit, Survey and Activity Management)
  • SAP SD /MM Global and Indian taxation As a person continuously want to learn new things, knowledge and be curious. I am hardworking, result-oriented professional with a flair for excellence, adaptive to change.

Overview

16
16
years of professional experience

Work History

Demo Solutions Senior Specialist

SAP Labs India
03.2018 - Current
  • Partner with CX Sales stakeholders.
  • Designed and executed end-to-end solution demonstrations to showcase SAP value in alignment with business needs.
  • Created competitive positioning, FAQs, and cheat sheets for sales team enablement.
  • Instrumental in structuring demo processes for CX initiatives related to Campaign to Cash utilizing S/4 technology.
  • Developed extensive data systems for various sectors utilizing Sales Cloud tools.
  • Executed numerous integrations for Order to Cash processes utilizing BTP.
  • Collaborated with Product and Solution Management to enhance stability.
  • Facilitate seamless integration in SAP CPQ, VC, S/4HANA BRIM, and Commerce Cloud systems.
  • Architected and built comprehensive SAP demos across multiple platforms.

SAP SD Consultant

Avaya India
04.2016 - 03.2018
  • Serve as a SME and solution advisor for how to solve for complex business problems
  • Work closely with the business groups to understand business problems, issues, and priorities
  • Conduct workshops to drive Key Design Decisions with clear recommendations and leading practices for REVPRO migration
  • Works with business stakeholders to define requirements and capture business needs
  • Work with different team to create stand-out SAP solutions
  • Support and enhancing solutions in the SAP S/4 Order Processing, Pricing,VOFM Routine
  • Inter-Company, SO-PO Process, STO, Individual Purchase Order ,Subcontracting, Order Available to Promise (ATP),Output and Credit Management
  • Worked on EDI set up and coordination with EDI partners(Wistron)
  • Manages the SAP Order to Cash global template for Avaya and ensures its continued governance and evolution
  • Supports UAT in order to validate the solution towards the acceptance criteria

SAP SD CONSULTANT

Nielsen India
08.2014 - 03.2016
  • Lead critical projects from start to finish including requirements gathering, solutioning, deployment, testing, training, change management, documentation, communication, and measuring business value
  • Managing Global support for more than 110 Countries
  • Maintenance support includes solving the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA
  • Support and enhancing solutions in the SAP S/4 Order Processing, Pricing, Revenue Recognition, Billing, Credit Note, Billing Plan ,Official document number (IDCP)
  • Worked with user exits, BTE and enhancements in SD including preparation of functional specifications and coordinating with technical consultants for RICEF developments
  • Work closely with the ABAP team to develop solutions for new requirement from the business as part of the CR activity
  • Analyzed the issues and done the Bug Fixes Involved in preparing the functional specifications and efforts estimation for change requests
  • Preparing Configuration Document, Unit Test script, Integration Test script, Functional Specification for ABAP
  • Worked with ABAP team in rolling over customized includes related to Statutory requirement for Mexico

Senior SAP SD Consultant

DXC Technologies (CSC India)
07.2011 - 08.2014
  • As a expert in the SAP QTC (Quote To Cash) involved multiple implementation, Roll out, Upgrade and support projects
  • During the tenure worked in multiple industry including Telecommunication, Service, Automobile, Manufacturing, Chemical and Pharma
  • Participates in SD blueprinting sessions with business and IT stakeholders to understand key requirements
  • Leads the blueprinting of topics that are highly integrated with other tracks
  • Ensures all SD blueprint documents, configuration documents and functional spec documents are created in compliance to our architectural frameworks and architecture standards
  • Designing of the Enterprise / Organizational structure
  • Responsible for solution design, proposals and end-to-end business process engineering and requirements mapping
  • SAP SD Configuration – Defining & assigning Enterprise Structure, Master data, Sales Order types, Item Categories, Billing Document types, Output determination, Copy Control, Schedule line categories, Available to Promise
  • Pricing: Condition table, Condition type, Access sequence, Pricing procedure, Condition record, and VOFM Routine
  • Order Management: Creation of Sales documents - Inquiry, Quotation, Sales order (standard order, rush order, cash sales, Returns), Intercompany, STO,SO-PO, Individual Purchase Order ,Subcontracting, Order Available to Promise (ATP),Output and Credit Management
  • Deliveries (outbound & inbound), Billing, Invoicing, Credit memo, Debit memo, Intercompany sales; Configuration and implementation of SAP LE process, covering the complete range of functionalities like master data uploads
  • Master Data: Customer, Material, CMIR, Condition Master Records
  • SD configuration for Number Range assignment, Partner Determination, Output Determination, Text Determination, Incompletion Procedure etc
  • Creation of test scenarios for all critical business process in Panaya and Re-Run them in ECC 6.0 Environment through Panaya
  • Supplementary Sales process, Sales Return Process, Credit Sales, Stock Transfer, Factory Sales, Sale From Trading Plant.Designed and configured output for excise and ARE1
  • Unit testing and Integration Testing with other core modules of FICO, MM and Technical Consultant for Invoice layout
  • Configuration Document, Unit Test script, Integration Test script, Functional Specification for ABAP development, preparation of end User Manuals and trainings to End Users etc

Associate Consultant(SAP SD)

KPMG
09.2010 - 06.2011
  • As a SAP SD Consultant involved in Implementation and Pre/Post-Implementation review
  • During the tenure worked for industry :Automobile and Manufacturing
  • Worked with team and business users to collect and document business requirements
  • Defining the SD Scope definition, Requirements and preparing the SD Business Blue Print Document
  • Interacted with Core team to understand the AS-IS process of the business & gathered detailed documents
  • Analyzing & Preparing Business process design documents (TO BE) and configuration design documents
  • Carried out configuration and customization of Sales & Distribution in SAP R/3 System
  • Configuration of Export Sales Process, Deemed Export Sales, Factory Sales, FOC Sales, Service Sales Process, Supplementary Sales process, Sales Return Process, Credit Sales
  • Designed and configured output for excise and ARE1 and ARE3 documents
  • Review of mapping of organization structure and policies in SAP for transaction capture and reporting
  • Review of internal controls within business processes as configured during the implementation

DEPUTY MANAGER(SAP SD)

RELIANCE TECH SERVICES PVT LTD(RELIANCE COMMUNICATION)
08.2008 - 04.2010
  • Worked on Various different nature of projects including Roll Out and Support
  • As a module consultant involved in implementation of sales and distribution
  • Defined and assigned organization units in enterprise structure
  • Configuration of Sales Document types, Item Categories and Schedule line Categories
  • Configure Pricing Procedure with different Condition Types
  • Configured periodic billing plans and billing document types
  • Unit testing and Integration Testing FICO, and Technical Consultant for Invoice layout
  • Tested all SD Related ABAP Developments and Prepared Configuration Documents for GSM Sales Process For GSM Handsets, GSM Sim Card, GSM Vouchers and GSM E Recharge Process
  • Preparing Configuration Document, Unit Test script, Integration Test script, Functional Specification for ABAP development, preparation of end User Manuals and training to End Users etc

Education

MBA - Software Enterprise Management

C-DAC
06.2008

B.TECH - Electronics and Communication

ITM Gida
06.2005

Skills

  • SAP SD
  • SAP Sales Cloud
  • SAP MM
  • SAP CPQ
  • SAP VC
  • SAP Variant Configuration and Pricing
  • Integration scenarios(SAP Commerce-Subscription Billing-SAP Sales Cloud-S/4HANA-SAP CPQ)
  • Lead to Cash Cycle
  • SAP Subscription Billing
  • SAP BTP
  • SAP SD-MM Integration
  • Microsoft Excel
  • Microsoft Office
  • Fast Learner
  • Communication

Languages

English
Hindi

Hobbies and Interests

  • Gaming
  • Travelling

Personal Information

Title: Solution Architect

Timeline

Demo Solutions Senior Specialist

SAP Labs India
03.2018 - Current

SAP SD Consultant

Avaya India
04.2016 - 03.2018

SAP SD CONSULTANT

Nielsen India
08.2014 - 03.2016

Senior SAP SD Consultant

DXC Technologies (CSC India)
07.2011 - 08.2014

Associate Consultant(SAP SD)

KPMG
09.2010 - 06.2011

DEPUTY MANAGER(SAP SD)

RELIANCE TECH SERVICES PVT LTD(RELIANCE COMMUNICATION)
08.2008 - 04.2010

B.TECH - Electronics and Communication

ITM Gida

MBA - Software Enterprise Management

C-DAC

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Ritesh Srivastava