ARPIT SRIVASTAVA
Summary
I am an experienced ERP professional with over 9.5 years in the field as a SAP SD and LE consultant, adept in S4 HANA Sales. My experience spans end-to-end implementation, rollouts, and support projects. I possess strong analytical skills and can translate business requirements into functional specifications, managing teams to achieve organizational goals, and handling ABAP enhancements and debugging efficiently.
Overview
11
11
years of professional experience
Work History
Senior SAP OTC Specialist
SYENSQO India Pvt Ltd.
02.2025 - Current
- Working as key member for Plant rollouts and ensuring the smooth configurations and transactions.
- Ensured timely issue resolution within SLA across APAC, EMEA and US regions.
- Working on various Change Requests, Demands, and Internal Projects, handling tickets from medium to high severity.
- Monitoring and correcting failed Idocs with third-party vendors such as Esker, Alimica & Tungesten.
- Providing runtime error resolutions based on issue severity.
- Managed change requests, demands, and internal projects, resolving medium to high-severity tickets.
- Resolving user specific requirements and production issues and preparing functional specifications as per the business requirements.
- Managed daily challenges, interfacing with users to solve issues.
- SYENSQO is a Belgian multinational Chemicals & Materials Company headquartered in Brussels. SYENSQO develops advanced solutions for many sector i.e Aerospace (AIRBUS), Automotive (VOLVO , TOYOTA) , Consumer Goods , Pharmaceuticals.
Senior Manager (SAP OTC IT)
Daikin Air-conditioning India Pvt Ltd.
10.2024 - 02.2026
- Supervised SAP SD team achieving timely service delivery.
- Managed change requests and demands across internal projects.
- Directed Idoc troubleshooting with external vendors such as FedEx and DSV.
- Implemented solutions for runtime errors based on severity.
- Managed diverse change requests and internal projects with high-severity tickets.
- Resolved daily queries while enhancing contract to cash operations.
- Designed new reports and oversaw integrated applications and standard report maintenance.
- Analysed and resolved background job issues in conjunction with ABAP specialists.
- Daikin Industries, Ltd is a Japanese multinational conglomerate company, the world's largest air conditioner manufacturer.
Senior SAP SD Consultant
SI2 Technologies Pvt Ltd.
01.2022 - 10.2024
- Managing a team of 4 people for APAC, EMEA, and US regions to ensure timely resolution of issues under SLA.
- Working on various Change Requests, Demands, and Internal Projects, handling tickets from medium to high severity.
- Monitoring and correcting failed Idocs with third-party vendors such as DSV, Expeditor, and FedEx.
- Providing runtime error resolutions based on issue severity.
- Handling day-to-day issues, interacting with users to understand and resolve problems, and working in the contract to cash and order to cash processes.
- Resolving user specific requirements and production issues and preparing functional specifications as per the business requirements.
- Developed new custom reports and working on the standard report and also take care of various other integrated applications like Sales Force, CLM, Neptune and other Third Party servers.
- Analyzing background job fails and carry out analysis with ABAPers and take action accordingly.
- Intuitive Surgical Inc. develops and markets robotic products to improve clinical outcomes through minimally invasive surgery.
Application Developer Senior Analyst
Accenture Solutions Pvt Ltd.
05.2021 - 01.2022
- Led implementation of rollout in subsidiaries BCCL and NCL.
- Prepared business blueprints for system design enhancements.
- Developed and analysed customer and material data fields for client specifications.
- Crafted comprehensive business blueprints and functional specifications.
- Adapted methods to satisfy unique subsidiary specifications.
- Handling the day-to-day issues of the user and, if required, speak with user to understand the problem better.
- Working in the contract to cash and order to cash process.
- Developed new custom reports and worked on the standard report.
- Executed EInvoice and GST implementation as Senior Analyst.
- Conducted analysis of background tasks and liaised with ABAP experts.
- Coal India Limited (CIL) is an Indian government-owned coal mining and refining corporation. It's the largest coal-producing company in the world.
LI Associate SAP SD/MM Consultant(Support+Enhancements)
Globetier Infotech Pvt Ltd.
03.2019 - 05.2021
- Facilitated comprehensive SAP SD support and MM enhancement solutions.
- Managed support tickets across varied severity levels.
- Resolved run-time errors by prioritising issue severity.
- Resolved user issues with proactive communication for better understanding.
- Working in the contract to cash and order to cash process.
- Addressed client requirements and production issues, drafting functional specifications.
- Designed custom reports and optimised existing report structures.
- Collaborated with ABAP experts to resolve job failure issues.
- VE Commercial Vehicles Limited is a joint venture between Volvo Group and Eicher Motors with a focus on heavy-duty trucks.
LI Associate SAP SD/MM Consultant(Implementation)
SYSDOC Technologies Pvt Ltd.
10.2016 - 03.2019
- AS IS study of business process TO BE mapped, involved in Business Blue Print preparation for SD.
- Configuration of sales document types, item categories, schedule line categories, and sales return documents.
- Configuration of Pricing procedures and related functionalities- pricing routines, Account determinations.
- Configuration of Automatic Credit Management.
- Configured SAP SD/MM availability checks for sales orders.
- Configured third-party sales, stock transfers, and make-to-order processes.
- Created functional specifications for sales enhancements and report improvements.
- Prepared test cases for functional and integration tests, and documented test results.
- Master data and legacy data transfer into the production system using LSMW.
- Involved in Post Go-Live support activities.
- Intas Pharmaceuticals is a leading, vertically integrated pharmaceutical company.
Process Development Engineer
Lumax Industries Ltd.
12.2014 - 09.2016
- Responsible for setting up new assembly lines G process design.
- Optimum utilization of manpower, machines, and power.
- Development and procurement of new equipment (jig, fixtures, SPM), new project developments.
- Analysis of process for product development.
- Analysis of failure modes and providing countermeasures.
- Support project for Volvo – Eicher Commercial Vehicle Ltd.
- Assisting users in SAP SD and MM functionalities.
- Handling tickets with varying severity levels.
Education
Bachelor of Technology - Mechanical Engineering
Uttar Pradesh Technical University
IndiaSkills
- ASAP Methodology Implementation
- Business Partner Support
- Rollout
- Debugging
- Qtest
- ALM Configuration
- CRM
- Order To Cash
- Third Party Sales
- Intercompany Sales and Billing
- Functional and Integrational testing
- ABAP Enhancements
- ERP
- GST
- S4 HANA
- Idocs Monitoring
- RFC
- SAP
- SAP MM
- SAP SD
- Logistics Execution
- Pricing
- Copy Control
- Output Determination
- BRF
- Credit Management
- Availability Check
- Configuring Enterprise Structure
- Revenue Account Determination
- Sales And Distribution Basic Functions
Projects
- Support and Rollout Projects for Daikin Industries, Ltd., Daikin Air-conditioning India Pvt Ltd., 10/24, 02/25, India, Managing a team to distribute workload for business continuity and issue resolution. Developed new custom reports and worked on standard reports, managing various integrated applications.
- Support and Rollout Projects for Intuitive Surgical Inc., SI2 Technologies Pvt Ltd., 01/22, 10/24, India, Managing a team to distribute workload and ensure smooth running of business operations. Handling tickets from medium to high severity and monitoring failed Idocs with third-party vendors.
- Rollout project for Coal India Ltd., Accenture Solutions Pvt Ltd., 05/21, 01/22, India, Implementing rollout in subsidiaries. Performing AS IS study and Business Blue Print preparation for SD. Configuration of Master data and preparation of Business Blue Print.
Personal Information
Title: SENIOR SAP SALES SPECIALIST
Timeline
Senior SAP OTC Specialist
SYENSQO India Pvt Ltd.
02.2025 - Current
Senior Manager (SAP OTC IT)
Daikin Air-conditioning India Pvt Ltd.
10.2024 - 02.2026
Senior SAP SD Consultant
SI2 Technologies Pvt Ltd.
01.2022 - 10.2024
Application Developer Senior Analyst
Accenture Solutions Pvt Ltd.
05.2021 - 01.2022
LI Associate SAP SD/MM Consultant(Support+Enhancements)
Globetier Infotech Pvt Ltd.
03.2019 - 05.2021
LI Associate SAP SD/MM Consultant(Implementation)
SYSDOC Technologies Pvt Ltd.
10.2016 - 03.2019
Process Development Engineer
Lumax Industries Ltd.
12.2014 - 09.2016
Bachelor of Technology - Mechanical Engineering
Uttar Pradesh Technical University