Mohsin Mohd Mastan Shaikh

Dedicated and results-driven professional with extensive experience in operations, management information systems, and customer relations, eager to contribute expertise to a dynamic team. Strong passion for enhancing operational efficiency and delivering exceptional customer service aligns perfectly with organizational goals. Committed to fostering strong relationships with clients and stakeholders while driving success through innovative solutions. Ready to leverage skills to make a meaningful impact within the organization.

• Managed retail cash operations for PAN India clients including major banks and key customers, ensuring seamless cash flow and operational efficiency.
• Maintained comprehensive MIS reports and dashboards for retail cash tracking, enhancing client reporting accuracy.
• Prepared training modules for call centre officers, contributing to skill enhancement and improved service delivery.
• Handled retail asset deliverables and resolved debit card chargeback queries, ensuring timely and accurate issue resolution.

• Operations management Jul 2025
• Analyzed operations processes to improve efficiency and reduce costs.
• Learned techniques for inventory control and demand forecasting.
• Explored the role of technology and MIS in operations management.
• Data analysis Assessment Apr 2024
• Developed and maintained dashboards and MIS reports for monitoring key performance indicators and decision-making.
• Applied data cleaning and preprocessing techniques to ensure accuracy and reliability of data analysis.
• Conducted exploratory data analysis to support strategic planning and operational improvements.
• Utilized data visualization tools to present findings effectively to stakeholders and senior management.

Data Analysis Assesment

Cricket, Football, Music.