Sumith Biswas
Instawork
Bengaluru
4
Languages
BCA graduate with 6 months of experience as a Field Officer at Instawork, with hands-on experience in customer interaction, business onboarding, field coordination, and issue resolution. Skilled in communication, customer support, follow-ups, and coordinating with customers, business owners, data collectors, and internal teams. Seeking an opportunity in Customer Experience / Customer Support.
Work History
Field Officer
5 Months- Handled device handover, customer coordination, and field operations while coordinating with data collectors, RIG/team, and IC.
- Visited commercial places, interacted with business owners, and onboarded them for work.
- Provided regular updates to the IC and managed customer queries, follow-ups, and work progress.
Education
Bachelor of Computer Applications
Pre-University Course (PUC)
Secondary School
Skills
Customer Relations
Communication Skills
Active Listening
Problem Solving
Customer Query Handling
Follow-up & Coordination
Time Management
MS Excel & MS Office
Languages
English
C2
Bilingual or Proficient
Hindi
C2
Bilingual or Proficient
Kannada
C2
Bilingual or Proficient
Bengali
C2
Bilingual or Proficient
Timeline
Field Officer
Instawork
01.2026 - 06.2026Read More
National Degree College
Bachelor of Computer Applications
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Pupil Tree College
Pre-University Course (PUC)
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Montessori Public School
Secondary School
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