MV. Srikant

Hardworking Senior Trainer enthusiastic about teaching employees and developing new skillsets. Creates lesson plans and supporting materials, as well as coordinates meeting spaces and administers tests. Over 3 years of related experience conducting classroom and virtual training sessions.

• Awarded the 'STAR OF THE QUARTER AWARD' in training In Policy Bazar in the month of September 2024.
• Completed the certificate course of 'HARVARD MANAGE MENTOR' in Ethics at work, Digital intelligence, Business plan development, Decision making.
• Awarded the 'Best trainer Award' in IGT Pvt. Solutions in the month of April 2023
• Conducted new hired training branch in Bangalore from January till March 2023.
• Awarded 'BEST TRAINER AWARD' In the month of March 2023.
• Worked as a Volunteer in the Commonwealth Games (2010) at New-Delhi for the entire duration of the Games (10/03/10 to 10/14/10).

• Meeting new people and socializing.
• Singing
• Travelling

• Providing training that ensures staff competently handling calls resulting in a positive experience for customers & facilitate discussions, concerns or issues.
• Created quality error trending reports to identify errors, process/system flaws, and training needs for various processes.
• Led process improvement projects that helped operations meet and exceed quality standards and streamline processes to reduce cost.
• Trained new hires in 'AMADEUS'.