Seasoned Business Analyst offering 8+ years of payments industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Standard Chartered Bank Global Business Services
Bangalore, Karnataka
2021.01 - Current
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Instituted contingency plans, ensuring business continuity through cross-training, documentation and data backups.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Conducted interviews with key business users to collect information on business processes and user requirements.
Associate Consultant
Stonex Inc.
Bangalore, Karnataka
2019.04 - 2021.01
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Led various projects under guidance and supervision of chief consultant.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Leveraged on-site observation and personal interviews to identify team and individual strengths.
Authored detailed work plans to meet business priorities and deadlines.
Developed virtual teams with focus on trust development and extreme programming.
Supported clients with business analysis, documentation and data modeling.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Quality Analyst Engineer
Capgemini
Bangalore, Karnataka
2017.09 - 2019.03
Incorporated delivery requirements into planning of testing schedules.
Documented testing procedures for developers and future testing use.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Developed and maintained defect databases for known issues.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Quality Assurance Analyst
Capgemini
Bangalore, Karnataka
2013.07 - 2017.04
Planned and devised cohesive test plans for projects using advanced testing technologies.
Reviewed project requirements to uncover bugs and vulnerabilities and help maintain project schedule.
Monitored process checks for proper completion and correct frequency.
Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Created testing protocols to be used across product lines.
Identified and resolved variances to bring products in line with requirements.
Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
Recorded and organized test data for report generation and analysis.
Reported problems and concerns to management.
Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Education
Bachelor of Technology - Mechanical Engineering
Biju Patnaik Univesity of Technology
Bhubaneshwar
2009.08 - 2013.06
Skills
Business process mapping
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Timeline
Business Analyst
Standard Chartered Bank Global Business Services
2021.01 - Current
Associate Consultant
Stonex Inc.
2019.04 - 2021.01
Quality Analyst Engineer
Capgemini
2017.09 - 2019.03
Quality Assurance Analyst
Capgemini
2013.07 - 2017.04
Bachelor of Technology - Mechanical Engineering
Biju Patnaik Univesity of Technology
2009.08 - 2013.06
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