Summary
Overview
Work History
Education
Skills
Certification
Timeline
Ragini Rana

Ragini Rana

Product Director
Bangalore

Summary

Senior Product Leader (14+ years) | AI Product Strategy | B2B SaaS | Ethical & Responsible AI


Proven track record building and launching AI/NLP-driven products in B2B and SaaS environments. Expert at guiding cross-functional teams—data scientists, engineers, designers, marketing—to deliver end-to-end AI solutions. Skilled in backlog management (Jira), sprint planning, post-deployment model monitoring, bias mitigation, and data-driven optimizations. Passionate about customer-centric roadmaps, responsible AI practices, and rapid, measurable go-to-market impact.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Head of Product

Convergence Catalyst
Bangalore
03.2025 - Current
  • Spearhead AI product strategy across fashion, marketing, and healthcare domains—defining 0→1 vision for four AI-centric platforms targeting B2B and B2B2C customers.
  • Led discovery sprints with data scientists and ML engineers to prototype LLM-powered features; validated concepts with pilot customers, achieving a 90% prototype approval rate.
  • Established Responsible AI guidelines and bias-detection checkpoints for LLM deployments, aimed at in 0% high-severity fairness incidents during pilot testing.
  • Manage Jira backlog, sprint planning, and grooming sessions to deliver production-ready prototypes in 4-week sprints; sustained 95% on-time delivery.
  • Partnered with founders and global teams to validate use cases, align on PMF, and deliver demo-ready prototypes.
  • Defined GTM plans and long-term vision for 5+ AI platform concepts — positioning them for future scale and revenue impact.
  • Currently defining and executing 0→1 AI product strategy across retail-adjacent fashion concepts, enabling new business models and prototypes for commercialization

Director of Products

Ekacare
Bangalore
11.2022 - 04.2024

AI Strategy & Product Innovation

  • Owned the end-to-end development of an AI-powered prescription platform (B2B SaaS) used by 15K+ clinicians; reduced manual chart-review time by 57% and achieved 86% paid-user adoption.
  • Built an AI-powered prescription platform, cutting manual effort by 57% and achieving 86% adoption among paid users
  • Led internal evangelism initiatives to accelerate GenAI experimentation across product and GTM teams
  • Drove Responsible AI initiatives: collaborated with data science to integrate bias checks into clinical recommendation models; ensured compliance with HIPAA-equivalent regulations.

Growth & Market Penetration

  • Executed a rapid GTM strategy, capturing 25% of competitor market share and establishing category leadership
  • Leveraged data-driven product development, resulting in a 20% lift in adoption and strong PMF signals

Operational & Customer Impact

  • Reduced operational costs by 46% and boosted product-led customer success by 63%
  • Lowered CAC by 35% while maintaining high retention and a CSAT score of 4.8
  • Implemented OKR-driven agile delivery, embedding a "fail fast, learn faster" culture with JIRA backlog and bi-weekly sprint planning to accelerate outcomes
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Director of Products

Babylon health
Bangalore
03.2020 - 10.2022
  • Delivered a configurable clinical platform used by 100+ hospitals, contributing to $1M ARR with a modular product-led approach.
  • Scaled Lean Agile product teams across US and India, delivering high-impact enterprise health solutions with 70% engagement.
  • Enhanced structured data capture using NLP, improving data quality and usability by 20%.
  • Accelerated user onboarding by 70% through configurable workflows and flexible deployment.
  • Increased clinician and nurse efficiency by 34% via streamlined operations and intelligent tooling.

Product Lead

Babylon Health
Bangalore
03.2019 - 02.2020
  • Owned Clinical Product for India Market (Formerly DayToDay Health).
  • Collaborated with medical, ops, and tech teams to prioritize features, resulting in a 40% increase in patient engagement within 6 months.
  • Owned product roadmap and release cycles, enabling partner onboarding at scale and reducing clinic setup time by 35%.

Product Manager

Cowrks
Bangalore
08.2017 - 02.2019
  • Designed and prototyped member-facing features to enhance daily experience across 30+ coworking locations, improving satisfaction scores by 25%.
  • Conducted user research and journey mapping to identify friction points in onboarding, space booking, and community interactions.
  • Collaborated with design and ops teams to test and roll out pilots for seamless check-ins, events discovery, and feedback collection.

Associate Product Manager

Lovethistsuff.com
Bangalore
07.2015 - 08.2016

Associate Product Manager

UbiCabs London
London
07.2011 - 06.2015

Education

Masters of Computing - IT Law and Management

King's College London, London, UK
09.2010 - 01.2012

Bachelor's of Engineering - IT

Sardar Patel University, Anand, Gujarat
09.2005 - 04.2009

Skills

AI Product Management

undefined

Certification

Systems Thinking Cornell University

Timeline

Head of Product - Convergence Catalyst
03.2025 - Current
Director of Products - Ekacare
11.2022 - 04.2024

Systems Thinking Cornell University

12-2021
Director of Products - Babylon health
03.2020 - 10.2022
Product Lead - Babylon Health
03.2019 - 02.2020
Product Manager - Cowrks
08.2017 - 02.2019
Associate Product Manager - Lovethistsuff.com
07.2015 - 08.2016
Associate Product Manager - UbiCabs London
07.2011 - 06.2015
King's College London - Masters of Computing, IT Law and Management
09.2010 - 01.2012
Sardar Patel University - Bachelor's of Engineering, IT
09.2005 - 04.2009
Ragini RanaProduct Director