AMRITH NARAYAN
Training And HR Recruitment Manager
Kozhikode,KL
Summary
Zonal Training & Recruitment Manager with multiple zone exposure delivering 10+ induction, refresher, and sales training sessions per month across West and South zones. Manages employee portfolios, runs branch visits across 5+ branches per month to resolve concerns, and supports early-stage performance through confidence-building sessions. Partners with HR managers on recruitment and conducts 10+ interviews per month to strengthen hiring quality and team readiness.
Overview
10
10
years of professional experience
Work History
Zonal Training & Recruitment Manager
Electronica Finance Limited
Pune, Karnataka Tamil nadu Maharashtra MP Gujarat
12.2025 - Current
- Support 225 employee portfolios monthly across West and South Zones through tracking, coordination, and follow-up.
- Deliver 2 induction and 12 refresher sessions weekly for classroom and virtual audiences across the zone.
- Monitor early-stage employee performance and run confidence-building sessions to reinforce productivity and engagement.
- Visit branches to resolve employee concerns and maintain consistent communication with local teams.
- Deliver sales training to managers, focusing on rebuttals, bottleneck identification, and stronger field performance.
- Recruit candidates and coordinate interviews with HR managers using structured screening and behavioral interviewing.
- Apply multilingual communication to support training, candidate conversations, and employee issue resolution across zones.
- Optimized candidate sourcing processes, enhancing efficiency and reducing time-to-fill positions.
- Led recruitment strategy development to align talent acquisition with organizational goals.
- Mentored junior recruiters, fostering professional growth and improving team performance.
Product & Sales Training Manager
ESAF Small Finance Bank
08.2019 - 11.2025
- Delivered 18 branch training sessions weekly for retail staff across pan-India locations.
- Led 10 Solar Loan sessions each week for new joiners through classroom and virtual formats.
- Trained EPCs and Solar Dealers/Vendors on Solar Loan products to strengthen field understanding and adoption.
- Designed product notes for Solar Loans and Personal Loans in line with RBI guidelines.
- Coordinated daily with Credit, Legal, Compliance, Risk, and Business teams to vet products and support Flexcube transformation work.
- Led workshops and seminars to foster continuous learning and professional development among staff.
- Developed and implemented training programs for diverse employee groups to enhance skills and performance.
- Collaborated with department leaders to identify training gaps and design tailored learning solutions.
- Spearheaded initiatives promoting a culture of continuous improvement through ongoing education strategies.
- Trained new hires to perform cross-training exercises with experienced workers.
- Increased effectiveness of sales training, resulting in noticeable improvement in sales team performance and customer satisfaction.
Area Sales & Recruitment Manager
ESAF Small Finance Bank
Kozhikode, Kerala Karnataka Tamil Nadu
08.2019 - 11.2025
- Managed a team of 7 staff while driving sales performance through coaching, motivation, and day-to-day team management.
- Recruited candidates through hiring outreach, interview coordination, and behavioral interviewing aligned to branch needs.
- Delivered individual, group, and virtual sales and product training for new joinees across onboarding sessions.
- Developed marketing strategies to support Clean Energy Loans growth and strengthen customer acquisition and retention.
- Managed paid campaigns for Clean Energy Loans while coordinating messaging across sales and relationship channels.
- Supported multilingual communication with prospects and new hires to improve engagement during recruitment and training.
- Streamlined candidate screening process, improving time-to-fill metrics significantly.
- Developed recruitment strategies to attract top talent aligned with organizational goals.
Sales & Senior Sales Officer
ESAF Small Finance Bank
Kozhikode, Kerala Karnataka Tamil Nadu
08.2019 - 11.2025
- Deliver 100% monthly sales goal attainment through consistent retail branch training and follow-up.
- Conduct 35 sales visits each week to strengthen customer onboarding and branch-level engagement.
- Train retail branch teams on product knowledge and customer handling to improve service consistency.
- Support customer onboarding by guiding prospects through product details and next-step requirements.
- Coordinate loan disbursement workflows and follow up on repayment issues to keep accounts moving smoothly.
- Resolve repayment concerns through clear communication with customers and branch staff.
- Maintain consistent sales follow-through across retail branches while reinforcing customer retention efforts.
- Supported team members by managing daily schedules and coordinating tasks effectively.
- Assisted in executing operational procedures to enhance workflow efficiency.
- Collaborated with cross-functional teams to address operational challenges promptly.
- Developed familiarity with safety protocols, ensuring compliance in all activities.
- Trained new staff on standard operating procedures, fostering a knowledgeable workforce.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Coordinated operations with other emergency service groups.
Relationship Manager
Aditya Birla Sun Life Insurance
Pune, Maharashtra
04.2018 - 06.2019
- Advised clients on life insurance products, tailoring recommendations to investment security needs and long-term financial goals.
- Explained financial services clearly to strengthen client understanding and support informed purchase decisions.
- Worked alongside HDFC Banca channels to coordinate outreach and maintain productive partner relationships.
- Developed tailored financial solutions to meet diverse client needs and objectives.
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
Relationship Manager
ICICI Prudential
09.2017 - 03.2018
- Maintained [number]% client follow-up consistency across calls, meetings, and renewal conversations.
- Expanded [number] client relationships per month through targeted business development and outreach.
- Expanded client base through targeted business development efforts and relationship-building conversations.
- Strengthened client engagement by tailoring communication to needs and maintaining consistent contact throughout the sales cycle.
- Supported customer retention by following up promptly and nurturing trust with prospective and existing clients.
Relationship Manager
Axis Bank
08.2016 - 08.2017
- Prepared $[number] in investment recommendations during client meetings aligned to financial goals.
- Reviewed [number] client portfolios each week to surface risk, return, and suitability gaps.
- Advised clients on tailored financial strategies and investment plans based on individual objectives.
- Analyzed portfolio performance to recommend adjustments that improved alignment with risk tolerance.
- Built client trust through clear communication, multilingual support, and consistent follow-up.
Skills
Communication & engagement
Sales & market development
Customer acquisition & retention
Relationship management
Multilingual
Team management & training
Recruiting & hiring
Branch training delivery
Interview coordination
Performance coaching
Behavioral interviewing
Learning management systems
Training effectiveness measurement
Training curriculum design
Timeline
Zonal Training & Recruitment Manager
Electronica Finance Limited
12.2025 - Current
Area Sales & Recruitment Manager
ESAF Small Finance Bank
08.2019 - 11.2025
Sales & Senior Sales Officer
ESAF Small Finance Bank
08.2019 - 11.2025
Product & Sales Training Manager
ESAF Small Finance Bank
08.2019 - 11.2025
Relationship Manager
Aditya Birla Sun Life Insurance
04.2018 - 06.2019
Relationship Manager
ICICI Prudential
09.2017 - 03.2018
Relationship Manager
Axis Bank
08.2016 - 08.2017