Anuranjan Thakur
System Administrator
Chotta Shimla
Summary
Driven Systems Administrator with more than 2 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Highly effective at problem solving and decision making.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
System Administrator
Alaric Ventures Pvt. Ltd.
11.2022 - Current
- Microsoft Office 365 user and tenant management
- Active directory user management- Creation & management
- Desktop troubleshooting- basic to advanced level
- Mac OS and server management and maintenance
- Hyper V, AVD and OVD installations and maintenance
- iOS and Android troubleshooting
- Printer Troubleshooting- installation & troubleshooting
- Optimization and patching of workstations
- Internet troubleshooting- hardware and remote
- Microsoft Suite applications like PowerPoint, Excel, etc
- Knowledge on ticketing issues like:
- Onboarding/Offboarding of employees by providing and removing the required access
- Setting up and cleaning the machines
- Troubleshooting Windows systems
- Installing and troubleshooting MS Office & MS Teams
- User management, folder permissions/ publishing
- Cloud security
- Slow performance issues related to computer hardware, malware, spyware, and viruses
- Server management- installation of a server, applying group policies, client-server linking
- Firewall management- Sonicwall OS7 (applying rules, botnet filtering, geo-filter, configuring antivirus in firewall, DPI, content filtering, configure DOS and flood protection
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
Market Researcher
Flipkart
6 2019 - 8 2019
- Market mapping
- Customer handling- online and on-call
- Daily Market visits
- Analyzing and pitching potential customers for the new market model for Flipkart
- Closing the deals
- Daily follow-ups
Marketing Researcher
Holisol Pvt. Ltd.
03.2021 - 06.2021
- Searching for relevant data based on Apparel industry in India
- Searching and contacting for relevant leads to get up to date information
- Follow-ups through social media interaction sites such as LinkedIn and through telephonic calls
- Reaching out to potential clients on telephone calls and solving their queries
- Increased brand awareness by conducting in-depth market research and analysis.
- Presented findings to executive leadership, influencing strategic decision-making process.
- Conducted primary research through surveys, interviews, and observations, providing critical data for marketing team initiatives.
- Implemented advanced analytics tools for better understanding of target audience demographics and preferences.
Education
Secondary Schooling -
DAV Public School
01.2011 - 01.2013
Higher Secondary Schooling - undefined
Hainault Public School
01.2013 - 01.2014
Bachelors of Computer Education (BCA) - undefined
University College of Business Studies
01.2014 - 01.2017
Master of Business Administration (MBA) - undefined
Himachal Pradesh University
01.2021 - 01.2023
Skills
Microsoft Office 365 user management Active directory user management Desktop troubleshooting Printer Troubleshooting Optimization and patching of workstations Internet troubleshooting Microsoft Suite applications Microsoft O365 Portal Cloud storage Windows Servers Onboarding/Offboarding of employees Setting up and cleaning machines Troubleshooting Windows systems User Management on O365 Exchange portal
System monitoring
Remote Access
Hardware and software installation
Windows administration
Vendor coordination
Program installations
Technical solution development
File system administration
Hardware troubleshooting
Virtualization
Device configuration
Helpdesk operations
Software change management
End point configurations
Patch management
Offboarding and onboarding
Firewall configuration
Server improvements
Infrastructure upgrading
Network Troubleshooting
VPN configurations
LAN and WAN control
Technical Support
Server Management
Problem-solving abilities
IT best practice framework expertise
Cloud Computing
System Administration
Operating systems
Knowledgeonticketingissues
- Onboarding/Offboarding of employees by providing and removing the required access.
- Setting up and cleaning the machines.
- Troubleshooting Windows systems.
- User Management on O365 Exchange portal.
- Installing and troubleshooting MS Office & MS Teams.
- User management, folder permissions/ publishing.
- Troubleshooting and blocking e-mail spam.
- Installing and troubleshooting Printers.
- Slow performance issues related to computer hardware, malware, spyware, and viruses.
- Creating users on the O365 Exchange portal.
- Active directory management- user management.
- Server management- installation of a server, applying group policies, client-server linking.
- Firewall management- Sonicwall OS7 (applying rules, botnet filtering, geo-filter, configuring antivirus in firewall, DPI, content filtering, configure DOS and flood protection.
Toolsandportals
- Windows Servers-2012, 2016, 2022
- Mac OS & iOS
- FreePbx( Reach- Broadcast)for phone setups and phone system backups
- Storage Device Hosting Local Backups- Synology RS2818RP+ (Data center NAS) and Vembu for offsite backups
- Edgewater Edgemarc 4550 SIP routers
- Bria for softphone
- Virtualisation- ESXi( VMWare) and Hyper V Host
- VPN- Open VPN
- Security- BitDefender
- Inuvika OVD workspace and AVD
- HUDU for passwords
- Screenconnect for unmanaged machines and Labtech for Managed
- Ironscales for email filtering and Microsoft defender portal
- Firewall- PFSense, Sonicwall
- Ubiquity and Unifi devices for access points
- O365 and G-suite
- SharePoint, Onedrive and Google drive
- Connectwise, ITGlue
Football, Gaming, Reading
• Captain of football team at UCBS. (2015-17)
• Participated in Winter Cup (State level Tournament)
• Core member of technical team in college fests.
Disclaimer
I hereby declare the above given information is true to my knowledge.
Timeline
System Administrator
Alaric Ventures Pvt. Ltd.
11.2022 - Current
Marketing Researcher
Holisol Pvt. Ltd.
03.2021 - 06.2021
Master of Business Administration (MBA) - undefined
Himachal Pradesh University
01.2021 - 01.2023
Bachelors of Computer Education (BCA) - undefined
University College of Business Studies
01.2014 - 01.2017
Higher Secondary Schooling - undefined
Hainault Public School
01.2013 - 01.2014
Secondary Schooling -
DAV Public School
01.2011 - 01.2013
Market Researcher
Flipkart
6 2019 - 8 2019
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