Manohar Krishna Perni

Seasoned System Administrator with a robust background at Gameopedia Data Solutions PVT LTD, adept in Network Administration and providing top-notch Technical Support. Excelled in enhancing system efficiency and reliability, leveraging skills in Active Directory and problem-solving to exceed SLA targets. Demonstrates exceptional coordination and infrastructure upgrading capabilities, ensuring seamless operations.

Certification of Computer Security and Systems Management, Coursera, Enterprise System Management and Security, Linux Server Management and Security, Windows Server Management and Security, Planning, Auditing, and Maintaining Enterprise Systems

• Installing operating systems and configuring the computer peripherals, components and drivers.
• Windows Server 2012 Active Directory and DHCP Configuration along with Active Directory Users/Groups management.
• Responsible for installing, maintaining and supporting communication networks (LAN & WAN).
• Installing, Upgrading, and Troubleshooting Windows XP & Win7 OS, Windows 8/10/11 and Windows 12.
• Working on ticketing system in a 24/7 environment with an efficient team to meet the SLAs.
• Handling critical situations and coordinating with the business & Technical teams.
• Troubleshooting hardware and software issues related to desktops and laptops.
• Coordinate with vendor for user data recovery and various Hardware-related issues for desktop installation.
• Hands-on experience with Remote desktop connectivity applications by using Windows remote assistance and experience in updating windows patches.
• Configuration and testing of any new hardware and software.
• Sharing security permissions for users and groups.
• Responsible for First-Level support for all network-related issues.
• All Outlook issues like configuring the mailbox, creating, adding PST to the mailbox and repairing the corrupted PSTs.
• Troubleshooting all hardware-related issues and assigning NTFS permissions to files and folders.
• Configuring Network Printers/desktops and troubleshooting the same.
• Monitor Azure Resources, Virtual Machines, Servers, and Firewall site-to-site tunnel.
• Responsible for maintaining the Desktops and giving support for application packages like MS Office.
• Involved in keeping the computer network up to date with essential patches, performing small tasks on the server and interacting with various vendors.
• Hands-on experience with IBM Lotus Notes Mail configuration and supporting online offline mail setup.
• Responsible for maintaining the company strategy like implementing and maintenance of enterprise network hardware and software.
• Responsible for maintaining the backup network, hardware, software and important files regularly as per the company policies.
• Creating virtual machines on virtual boxes.
• Implementing the site-to-site tunnel for the cloud-based Fortinet firewall.
• Managing the GCP site which involves maintaining user permissions from the admin console, setting organization policies by team and handling the invoicing and subscriptions for licenses.
• Updated domain control and patches along with resolving technical concerns for users.