Oratorical competitions, Organization and Management of events, Creative writing and Reading
Ambika NCM
Associate- Application Support, Investment Banking Domain
Bengaluru,KA
Summary
Associate at JP Morgan Services, Bengaluru working as a senior member of a Production Management team in Corporate and Investment Banking division. Part of a dynamic team working in a fast paced environment taking care of the EOD processing for multiple lines of business and providing Production support in terms of incident and problem management. We also constantly improve the quality of work by means of automations and enhancements. Most of the tools and technologies used are in-house, part of the giant software framework- Athena, which we also support and enhance. Technologies- Python, SQL, Unix, Geneos console, Service Now.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Associate- Application Support
JP Morgan Services
Bangalore, Karnataka
08.2019 - Current
Production Management- Incident and Problem Management
- Support and Enhancement of a Python-based software suite used for booking and processing of trades and EOD batches.
- Monitoring of the EOD batches of various lines of business and managing production issues.
Tech skills: EOD Batch processing and monitoring, Continuous improvement of monitoring and daily tasks
Tools/Platforms/IDEs: Geneos, Service Now, JIRA, Visual Studio Code, InteliJ, SQL Workbench, vi editor
Software Engineer
CGI
Bangalore, Karnataka
11.2018 - 08.2019
Application support- L2/ L3
- Support and Enhancement tasks of various online and batch applications.
- Primary ownership of six applications and secondary ownership of over eight applications.
Tech skills: Python, Perl, JS, HTML
Tools/Platforms: Visual Studio code, Bitbucket, GIT, JIRA
Systems Engineer
Infosys (Consulting with Goldman Sachs)
Bangalore, Karnataka
08.2015 - 11.2018
Change and Release Management
- Implementation and management of Release processes-software, Java, Autosys and DB changes, through QA and Production environments.
- Validating code along with identifying, troubleshooting and rectifying possible threats to minimize risks during/post Release.
Automation, Development and App enhancement
- Automation of the manual tasks as part of performance enhancement for the periodic Performance run by QA team, on Keystone.
- Created and on boarded multiple Autosys jobs as per business/tech requirements.
Tech Skills: Perl/Shell/CGI scripting, Autosys, Sybase ASE, Unix, JSON
Tools/Platforms: Keystone, Jenkins, Informatica
Education
Bachelor of Computer Applications -
06.2012 - 04.2015
Skills
Application support
Python
Incident and Problem Management
Unix
SQL
Servicenow
Perl scripting
Accomplishments
Two-time winner of ‘Spot Award for Outstanding performance and contribution’.
Multiple Client appreciations for effective handling of Major Releases, troubleshooting and enhancement of existing scripts.
Recognition for effective Crisis management during unexpected post-release issues.
International Informatics Olympiad 2011(Organized by Computer Literacy Foundation, New Delhi, India): State rank – 1, Olympiad rank – 8
Interests
Timeline
Associate- Application Support - JP Morgan Services
08.2019 - Current
Software Engineer - CGI
11.2018 - 08.2019
Systems Engineer - Infosys (Consulting with Goldman Sachs)
08.2015 - 11.2018
Sri Krishna College of Arts And Science College - Bachelor of Computer Applications,
06.2012 - 04.2015