- To associate myself with a professionally driven esteemed organization by pursuing a challenging career and applying my professional expertise, skills and enthusiasm in a position for career growth.
- To improve my technical, and interpersonal skills and serve the organization to my best.
Hi, I’m
Kashi Vishwanath Singh
Hyderabad
Summary
Overview
6
years of professional experience
1
Certification
Work History
Atlassian
Jira Cloud Support Engineer
10.2022 - Current
Job overview
- Working as a Jira Cloud Support Engineer in Atlassian. Started working from 17-Oct-2022 (17 months approximately). My role is to understand a given product and clear the customer issues if they are facing any.
- Troubleshooting and resolving the technical issues of clients on Jira Cloud software.
- Product knowledge of Jira software, Jira Work Management, Jira Service Management, and Jira Administration.
SAP
Solution Support Engineer
08.2019 - 08.2022
Job overview
- Worked as a Solution Support Engineer in SAP. Started working from 25 August 2022 (3 years). My role is to understand a given product and clear the customer issues if they are facing any.
- Resolved the technical issues of clients on Oracle Database, Hana and Linux.
- Oracle Database programming. Good command of Oracle Database, SQL, PL/SQL and Linux.
- Product knowledge of SAP Sales Cloud, SAP Commissions, SAP Business Objects (like Crystal Reports, and Webi Reports).
- Practical experience on data integration like ODI, Cisco Packet Tracer, ETL tools like Informatica.
- Technical & Programming Languages: C, C++, RDBMS, SQL, PL/SQL.
Education
Vasavi College of Engineering
B.E from Electrical Engineering
01.2019
University Overview
GPA: CGPA: 6.45
Narayana Junior College
Intermediate
01.2014
University Overview
GPA: Passed Percentage: 92%
Oxford High School
School
01.2012
University Overview
GPA: 8.8 GPA
Skills
- Good communication skills
- Fluent English
- SQL
- PL/SQL
- SAP Business Objects
- Crystal Reports
- Webi Reports
- SSO
- SAML
- JQL
- Linux
- Jira software
- Jira Administration
- Jira service management
- ITSM tool
- Jira Work Management
- Splunk application
- Web Services
Accomplishments
Accomplishments
- Certified in Product Support Accreditation from SAP.
- Certified in Commissions Implementation from SAP.
- Certified in Jira Software product (software management tool)
Hobbies and Interests
Hobbies and Interests
- Cricket
- Body Building
- Chess
- Technology
Activities
Activities
- Contributed to Society by participating in the Foundation activities.
- Took part in chemistry club.
- Level 1 Coordinator for Run for a Cause.
- Team player in College Cricket team.
- Basketball team player for EEE team.
Certification
ACA-915 Jira Administrators
ACA-905 Jira Board congratulations
SAP Commission Associate
Timeline
Jira Cloud Support Engineer
Atlassian
10.2022 - Current
Solution Support Engineer
SAP
08.2019 - 08.2022
Vasavi College of Engineering
B.E from Electrical Engineering
Narayana Junior College
Intermediate
Oxford High School
School
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