Komal Shete

• Defined end to end business and functional solution to support digital products & services.
• Complete product ownership and Strategizing product portfolio by integrating requirements or roadmaps from different products
• Continuous customer engagement in presales and post sales process.
• Manage customer bids & RFPs by driving customer workshops, presentations and demos.
• Convert business needs to clear technical specification and define clear scope of deliverables from different entities to meet the business requirement.
• Collaborate with cross functional team and cross organizations team to identify, priorities and design solution for business requirements.
• Collate/design and deliver technical/commercial and business presentations on product and services using visual aids.

Projects Undertaken

Digital BSS transformation project

• Worked with customer onsite to gather and document requirements
• Ensured technical visibility of the solution and finalize scope of work thereby receiving formal signify from customer
• Managed technical customer interactions from Kick off to UAT

Digital commerce Launch (Tecnotree Moments)

• Worked on digital commerce right from inception to launch in the market
• Define scope of work based on market understanding
• Engaging, onboarding and managing new partners across different verticals (games, healthcare, education)
• Engage with cross functional teams to ensure end to end user flows and journeys for the platform

• Process innovation, design and implementation.
• Identify major challenges and recommend technical solution.