Richa Sharma
Entrepreneur
Chandigarh
Summary
Experienced Wedding Planner with over 4 years of experience in Event & Wedding Industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic learner & trainer and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Wedding Planner
lifestyle Wedding planner
Chandigarh
2018.01 - Current
- Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
- Executed advertisements, promotions and branding campaigns to attract new clients.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Managed administrative logistics of events planning, event booking and event promotions.
Senior Cabin Crew Member
Jet Airways
New Delhi
2006.09 - 2017.12
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Relayed updates and information to passengers after confirming key details with pilot.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Ensure safety and comfort of customers onboard aircraft.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor of Arts - Political Science
Shobhit University
Meerut 2011.04 - 2014.03
Higher Secondary - Science With Maths
DDPS
Ghaziabad 2004.04 - 2005.03
Skills
Marketing & Sales
Training and Development
New Business Development
Events logistics management
Problem-Solving
Cultural Awareness
Flexible and Adaptable
Timeline
Wedding Planner
lifestyle Wedding planner
2018.01 - Current
Bachelor of Arts - Political Science
Shobhit University
2011.04 - 2014.03
Senior Cabin Crew Member
Jet Airways
2006.09 - 2017.12
Higher Secondary - Science With Maths
DDPS
2004.04 - 2005.03