Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vaishali Agrawal

Business Analyst
Bengaluru

Summary

Strategic and results-driven business analyst with 6+ years experience of working closely with business and development for multiple IT projects delivery of telecom-sector account. Equipped with strong analytical skills, conceptualized solutions with business users and cross-functional teams leading to efficient operations aligned with business goals.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Lead Business Analyst

IBM Consulting, Bell OrderMAX Canada
06.2019 - Current
  • Coordinating overall project analysis, drive discussions, internal and client reviews, impact analysis for change requests and be the point of contact for overall release and BA activities.
  • Providing guidance to team on detailed analysis and scenario understanding for projects with focus on complex/cross project scenarios.
  • Participating in Program level BA activities initiated by Program Lead BAs and SMEs
  • Scenario Analysis, Delta Analysis, Impact Analysis and Risk Analysis
  • Interacting with client to understand and clarify business requirements.
  • Technical Assessment along with the Development team
  • Pro-active and confident client communication in all calls including Production Deployment calls/ SFT calls/ Review calls etc.
  • Working on Application/process improvements/innovation
  • Manage the release BA team including work allocation, regular touchpoints and tracking work progress.
  • Flexibility to meet the dynamic business needs and share workload with other resources, take up additional work to complete project/release activities on time.
  • Contributions and Participation in various forums like Ideathon, Innovation channel etc.
  • Proactively seek and provide assistance when required report timely progress/ concerns to Program BA.
  • Manage/ Facilitate knowledge sharing sessions among the BA team to improve skill level.
  • Managed the team of more than 15 people across releases and program.

Associate System Engineer/SAP Technical Consultant

IBM Consulting, SOCAR
11.2017 - 06.2019
  • Created project for storing Transport Requests.
  • Worked on ABAP Dictionary, Enhancements, few reports, debugging part in project.
  • Prepared Technical specification for many of developments for clients.
  • Technically helped functional consultants.
  • Also come up with other areas like some Project Management activities to pull together weekly reporting to senior management.
  • Engaged in all project discussions regarding Design and Development.

Education

Bachelors of Engineering - Computer Science

ITM, Rajiv Gandhi Proudyogiki Vishwavidyalya
Gwalior, Madhya Pradesh
04.2001 -

Skills

Risk Analysis

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Certification

Certified SAFe 6 Practitioner

Timeline

Professional Scrum Master™ I (PSM I)

11-2021

IBM Agile Explorer

10-2021

Certified SAFe 6 Practitioner

03-2021

Lead Business Analyst

IBM Consulting, Bell OrderMAX Canada
06.2019 - Current

Associate System Engineer/SAP Technical Consultant

IBM Consulting, SOCAR
11.2017 - 06.2019

Bachelors of Engineering - Computer Science

ITM, Rajiv Gandhi Proudyogiki Vishwavidyalya
04.2001 -

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Vaishali AgrawalBusiness Analyst