Pranay Bist

Working as a Techno-functional Senior Business Analyst for Accenture Diamond Client in A&H Insurance Domain

Roles and Responsibilities

• Requirement Elicitation and Requirements gathering from business owners through emails and calls
• Understood existing business processes to identify gaps for business improvement
• Requirement analysis to gauge the impact and feasibility of the requested solution
• Documented business requirements in standardized BRD templates and provide walk through to business for receiving sign-off
• Built flowcharts using Microsoft Visio to denote as-is and to-be process to be included in the BRD
• Handled multiple projects simultaneously and ensured time delivery
• Attended daily scrum to discuss progress and road blockers for any project
• Provided Query support to offshore and onshore development team through calls and emails
• Provided support to End users for User Acceptance Testing
• UAT defect tracking
• Defect analysis, support & resolution and Change request Management through JIRA, Focal Point and ServiceNow
• Presented changes to EU leads for approval before deployment

Worked as software developer to migrate JAVA based re-insurance product to AngularJS for increased efficiency and better user experience.

Roles and responsibilities

• Led the development of Receivables module of the product and improved the response time by 14 sec
• Identified around 25 missing functionalities in the existing application to be incorporated in UX application
• Designed new workflows using the existing JAVA code and assorted data tables using SQL server for better performance and decreased overhead time
• Held training sessions and mentored new joiners