Arun Kumar RS
System Administrator
Bangalore
Summary
Driven Systems Administrator with 12 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
System Administrator
Electro Systems Associates Pvt Ltd
Bangalore
09.2014 - Current
- Troubleshooting Hardware and Networking issues, IP managament.
- Firewall Maintenance- Fortigate
- Managing Windows Server Environment – 2003, 2008, 2012
- Managing Linux Operating systems- RedHat, Ubuntu, Fedora, CentOS
- Cloud computing- AWS, Office 365 Administration, Gsuite
- Application Support Intel Development Tools
- Ethernet Protocol Analyser- Aukua MGA2510
- Storage Protocol Analyser- SANBlaze VLF, RM4, RM5, DT4, Python Scipts and APIs, Powershell Scripts
- PCIe Analyser- SerialTek PCIe Analyser
- SQL Database support
- Industrial Cellular - Routers Modems, Gateways and Switches integration and Technical support
- Nvidia Jetson AI products- Linux Based application support, Flashing, Implementing, Deployment support.
- Created patches and solutions to fix bugs in existing applications.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Desktop Support Engineer
Cranes Software International limited
05.2011 - 08.2014
- Installation and configuration of all Windows Operating and Its Service Packs
- XP, Vista,7,8 and 8.1
- Installation and configuration of Windows Server 2003, 2008, 2008 R2 and 2012
- Installation of required application software
- Configuration of Printers for Servers, Desktop & Laptops
- Configuration of MS Outlook through Exchange Server
- Sharing of data by assigning appropriate permission through map network drives
- Taking Backup of user data as well as system state backup to provide fault tolerance
- Installation of Windows Live Updates & Antivirus
- Troubleshooting OS & Upgrading of PC
- Configuration of Active Directory Domain Services, Certificate Services, Rights Management Services
- Configuration Application Server, DHCP, DNS
- Windows Deployment Services
- Web Server (IIS)
- Terminal Services in Windows Server 2008
- Network Policy and Access Services
- Working on VMware workstations
- Installation Linux Operating system Like RHCE, Fedora
- Managed Technical Support department providing technical support via email, telephone and remote desktop support
- Responsible for technical training and team building
- Regular interaction with Technical Support department ensuring smooth product support
- Monitoring the customers’ feedback on the quality of the support
- Maintained the multiple Payment Gateways and creating an easy e-shopping experience for the customers
- Contributed to product design, feature analysis of competitors’ software, technical documentation and product manuals for released products
Hardware and networking Engineer/ Desktop Support Engineer
INNOVATIVE SYSTEMS
02.2010 - 05.2011
- Installation and configuration of Operating systems like Win XP, Win Vista & Win 7, WinServer2003 and Service Pack for Desktop & Laptop
- Configuration of MS Outlook through Exchange Server
- Installation of application software like MS Office, Adobe Reader & Opera
- Attending the customer’s queries and rectifying the same
- Troubleshooting Hardware and Networking on the floor of customers
- Sharing of data by assigning appropriate permission through map network drives
- Taking Backup of user data as well as system state backup to provide fault tolerance
- Installation of Windows Server 2003 Std Edt , Windows Live Updates & Antivirus
- Troubleshooting OS & Upgrading of PC .
Desktop Support Engineer
SYSTECK ENTERPRISES
12.2008 - 01.2010
- Installation and configuration of Operating systems like Win XP, Win Vista & Service Pack for Desktop & Laptop
- Installation of application software like MS Office, Adobe Reader & Utilities
- Configuration of Printers for Desktop & Laptop
- Configuration of MS Outlook through Exchange Server, POP, IMAP
Hardware & Network Engineer
Victory Com Solutions
01.2007 - 12.2008
- Onsite Support on Troubleshooting Hardware and Networking
- Diagnosing and providing fix to problems that frequently occur in MS Outlook and Internet access connectivity issues
- Attending the customer’s queries and rectifying the same
Education
B.Com -
Bangalore University SheshadriPuram Evening Degree College
Hardware And Networking Engineer - Hardware And Networking
Networking
Jetking 01.2007 - 12.2007
Skills
Program installations
System upgrades
Technical Support
Hardware and software installation
Server maintenance
Virtualization
Software change management
Debugging networks
Performance testing
System monitoring
Multitasking Abilities
API design knowledge
Python
Amazon Web Services (AWS) Integration
Python and Bash proficiency
Personal Information
Declaration : - I hereby declare that the detail furnished in this resume is true to be the best of my knowledge. Date: (Arun Kumar RS) Place
Timeline
System Administrator
Electro Systems Associates Pvt Ltd
09.2014 - Current
Desktop Support Engineer
Cranes Software International limited
05.2011 - 08.2014
Hardware and networking Engineer/ Desktop Support Engineer
INNOVATIVE SYSTEMS
02.2010 - 05.2011
Desktop Support Engineer
SYSTECK ENTERPRISES
12.2008 - 01.2010
Hardware And Networking Engineer - Hardware And Networking
Networking
01.2007 - 12.2007
Hardware & Network Engineer
Victory Com Solutions
01.2007 - 12.2008
B.Com -
Bangalore University SheshadriPuram Evening Degree College