Sai Vineeth Kumar Laggu
Summary
Career Overvie A highly motivated, results-driven relationship manager with expertise in retail banking and customer portfolio management in the field of banking and finance. Professional Summary: An experienced Relationship Manager with 5 years of experience in the banking industry. Possess strong customer service skills, exceptional financial knowledge and leadership qualities. Demonstrated ability to manage a team, handle customer complaints, and increase branch profitability.
Overview
5
5
years of professional experience
Work History
Relationship Manager
State Bank of India
01.2019 - Current
- Responsible for managing day-to-day branch operations, enduring compliance with regulatory guidelines and achieving business targets
- Supervise and train staff, assign daily tasks and conduct performance evaluations
- Ensure high-quality customer service is provided to all customers and handle customer complaints efficiently
- Conducted credit analysis and evaluated loan applications for retail customers
- Collaborated with the sales team to achieve business targets and increase loan portfolio
- Conducted customer due diligence and ensured compliance with anti-money laundering guidelines
- Evaluating customer need-based goals and suggesting schemes that benefit in the long run
- Onboarding customers onto the CRM (Customer Relationship Management) platform for analyzing and evaluating customer profiles and portfolios.
Education
Bachelors - Mechanical Engineering
Pydah Kaushik College of Engineering, Jawaharlal Nehru Technological University
High School -
KOTAK SALESIAN SCHOOL
VISAKHAPATNAM 05.2011
Skills
- Strong financial knowledge and analytical skills
- Exceptional customer service skills
- Proficient in using banking software and applications
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
- Technical skills
Websites
Additional Information
- Achieved cross-selling budget of the branch in SBI Life insurance and SBI General Insurance for FY 2023-24. Qualified as an MDRT in SBI Life Insurance for FY 2023-24. Awarded CDS (Career Development System) Rating of AAA, the highest, for FY 2021-22 & FY 2023-24 and AA for FY 2022-23 by Regional Manager.
Timeline
Relationship Manager
State Bank of India
01.2019 - Current
Bachelors - Mechanical Engineering
Pydah Kaushik College of Engineering, Jawaharlal Nehru Technological University
High School -
KOTAK SALESIAN SCHOOL