Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Timeline
Generic
Logeshwaran Arjunan Kalaiselvan

Logeshwaran Arjunan Kalaiselvan

Trichy

Summary

Accomplished Credit Manager with a proven track record at Apollo Specialty Hospitals, adept in insurance expertise and financial acumen. Spearheaded insurance claims processing and financial reporting, enhancing operational efficiency by 30%. Excelled in stakeholder engagement and team leadership, ensuring seamless patient and provider interactions.

Overview

13
13
years of professional experience

Work History

Credit Manager

Apollo Specialty Hospitals
Trichy
01.2016 - Current

Insurance Preauthorization and Claims Management:

  • Supervised the entire process of insurance preauthorization, claims submission, and payment collection within the agreed credit period.
  • Coordinated with insurance companies to secure initial approvals, facilitating patient enrollment into cashless treatment facilities.

Patient Counseling and Claim Eligibility:

  • Provided clear advice to patients regarding claim eligibility based on policy terms, diagnosis, and sum assured.
  • Addressed and explained claim denials, offering guidance on reimbursement processes where applicable.

Accounts Management and Aging Reports:

  • Monitored monthly aging reports to track unpaid claims, following up on unsettled amounts to resolve backlogs.
  • Raised indemnity bonds as needed based on situational requirements.

Insurance Validity and Patient Information Accuracy:

  • Ensured accurate patient information, insurance validity, provider details, policy period, and PED (Pre-Existing Diseases) declarations for seamless cashless treatment processing.

Financial Reporting and Issue Resolution:

  • Reviewed accounts receivable reports, disallowance analyses, and write-offs monthly to identify and rectify issues promptly.
  • Reported findings to the central corporate team and facilitated solutions for new customer tie-ups.

Tariff Updates and Discount Control:

  • Annually updated tariffs and controlled discount mechanisms to support the hospital's financial growth and sustainability.

Agreements and TPA Coordination:

  • Managed agreements with corporate clients and individuals, ensuring smooth processing with Third-Party Administrators (TPAs).
  • Acted as the liaison between individual customers and insurance providers, addressing concerns effectively.

Payment Adjustments and Acknowledgments:

  • Reconciled daily payments, ensuring proper acknowledgment from customers.
  • Adjusted payments considering TDS and obtained email confirmations for corporate/TPA settlements.

Training and Team Development:

  • Conducted training sessions for new employees on admission, discharge, and billing processes.
  • Organized case study programs to enhance problem-solving skills, boosting the team’s overall efficiency and enthusiasm.

Sr.Accounts Executive

KMC Specialty Hospitals
Trichy
01.2015 - 01.2016
  • Data collection, billing verification, and corrections.
  • Managing bill dispatch and claims for government and private sectors, adhering to tariff rates.
  • Preparing weekly corporate client reports and MIS (e.g., debtors follow-up, revenue calculation).
  • Handling petty cash, payments, receipts, and patient refunds.
  • Monitoring NEFT/RTGS transactions and debt aging.
  • Overseeing bill cancellations, concessions, and outstanding recoveries.
  • Managing credit accounts (general, employee, doctor) and reimbursement claims.
  • Coordinating agreements with ECHS, CM scheme, and Kauvery Hospital, including bill uploads and follow-ups.
  • Preparing disallowance reports and resolving discrepancies.
  • Supporting audits with billing details, Tally, and reconciliation reports.
  • Leading a team for daily processes.

Jr.Accounts Executive

Cethar Constructions Limited
Chhattisgarh
01.2012 - 01.2014
  • General Ledger Accounting
  • Account Analysis and Reconciliation of G/L accounts
  • Month, Quarter & Year-end Close
  • Expense Reporting and Analysis
  • Accounts Receivable / Accounts Payable
  • Financial Statements Preparation & Analysis
  • Documents financial transactions by entering account information

Education

Master of Business Administration -

Anna University
Trichy
01.2011

Bachelor of Commerce -

Bharathidasan University
Trichy
01.2009

Skills

  • Insurance Expertise: Skilled in preauthorization, claims processing, and cashless treatment procedures, with in-depth knowledge of insurance policies and TPA platforms
  • Financial Acumen: Proficient in accounts receivable management, financial reporting, payment reconciliation, and analyzing monthly aging reports
  • Data and Compliance Management: Ensures data accuracy, updates tariffs, and enforces strict adherence to policies and insurance regulations
  • Stakeholder Engagement: Strong in patient counseling, stakeholder communication, and conflict resolution to enhance service satisfaction
  • Leadership and Strategy: Adept at team leadership, training, and strategic planning, ensuring operational efficiency and financial growth

Accomplishments

  • Wrote standardized procedures for insurance Admission, Discharge,Credit Billing, Claims reconsider , and issue resolution.
  • Managed 6500+ (per year- OP & IP) patient accounts and communicated outstanding balances to control accounts receivable.
  • Reduced claims denials 85% by building relationships with insurance providers.
  • Submitted over 6000+ claims (per year- OP & IP) to insurance companies & corporate.
  • Processed over Rs.6cr. + (per month - OP & IP) payments received from insurance companies & corporate.
  • Used Power BI & Standard Software's to develop inventory tracking spreadsheets.
  • Supervised team of 8+ staff members.

Languages

  • Tamil (Native)
  • English

Hobbies and Interests

Utilizing off-hours from work to explore new learning opportunities online and dedicate time to streamline family finances through effective budgeting

Timeline

Credit Manager

Apollo Specialty Hospitals
01.2016 - Current

Sr.Accounts Executive

KMC Specialty Hospitals
01.2015 - 01.2016

Jr.Accounts Executive

Cethar Constructions Limited
01.2012 - 01.2014

Master of Business Administration -

Anna University

Bachelor of Commerce -

Bharathidasan University
Logeshwaran Arjunan Kalaiselvan