Seasoned HR professional with over 12 years of comprehensive experience in employee relations, performance management, coaching, and organizational change. Adept at fostering a positive work environment while managing complex HR functions with a high degree of confidentiality and diplomacy. Proven track record in driving HR initiatives, managing talent, and implementing strategic HR solutions in dynamic environments
Overview
18
18
years of professional experience
Work History
Manager - Human Resources
Tata Singapore Airlines
Gurgaon
07.2016 - Current
Partner with senior leadership to develop and implement HR strategies aligned with business goals, enhancing organizational effectiveness and growth.
Spearhead key HR initiatives, including talent management, leadership development, and succession planning.
Drive change management processes during organizational restructuring, resulting in [specific achievement
Design and implement employee engagement programs, achieving an increase in employee satisfaction scores.
Facilitated conflict resolution and provided coaching to managers, improving team dynamics and overall employee engagement.
Managed employee performance appraisal processes and developed action plans to address performance issues and drive improvement.
Developed and enforced HR policies and procedures, ensuring compliance with legal regulations and company standards.
Lead manpower planning for the aircraft engineering team, ensuring optimal staffing levels to meet project demands and operational efficiency..
SENIOR ASSOCIATE - HR
Evalueserve Private Limited
Gurugram
09.2014 - 07.2016
Developed and maintained HR process documentation, including hiring, onboarding, exit, and leave procedures.
Led onboarding and induction activities for senior, mid-level, and junior hires.
Simplified and standardized global HR processes.
Managed HR automation and strategic projects.
Oversaw exit management, including absconding, terminations, and transfers.
Conducted HR analytics and prepared MIS data analysis on a monthly and quarterly basis.
Drafted various HR-related letters, such as NOCs, recommendations, transfers, experience certificates, and visa documentation.
Performed internal audits of client documents and employee files.
Conducted employee background verifications and audits, ensuring compliance with client and organizational requirements.
Reviewed client documents, including Master Service Agreements and Requests for Evidence.
Managed ex-employee verification processes.
Conducted interviews and coordinated with relevant departments.
Updated and maintained tracking reports using Excel.
Published monthly performance dashboards for team evaluation.
Associate People Strategy
Sapient Consulting Limited
Gurugram
02.2007 - 03.2013
Managed APAC (India and Singapore) employee life cycle processes, including leave of absence, domestic and international relocations, work arrangements, and confirmation roll processing.
Led onboarding and induction activities for senior, mid-level, and junior staff.
Organized coaching and employee assistance programs.
Provided end-to-end separation management and handled disciplinary actions.
Conducted policy coaching and increased awareness through multi-channel communication campaigns, including global policy emails, open house forums, and various print and digital media.
Contributed to policy benchmarking projects.
Education
Master's Degree - Business Administration, Human Resources
Amity University
Bachelors - Fine Arts
Rajasthan University
Skills
Strategic Thinking
Leadership and Influence
Business Acumen
Relationship Management
Change Management
Talent Management
Data-Driven Decision Making
Problem-Solving
Payroll Management
HR policy development
Employee Engagement
Project Management
Innovation and Adaptability
Workforce Planning
Talent Acquisition
References
References available upon request.
Timeline
Manager - Human Resources
Tata Singapore Airlines
07.2016 - Current
SENIOR ASSOCIATE - HR
Evalueserve Private Limited
09.2014 - 07.2016
Associate People Strategy
Sapient Consulting Limited
02.2007 - 03.2013
Master's Degree - Business Administration, Human Resources