MOHD MOJIZ ABBAS
LUCKNOW
Summary
To become a successful person in the field of electronics and in search of a company where I can utilize my energy,skills and knowledge to contribute in the growth of company as well as ourself .
Overview
11
11
years of professional experience
1
1
Certification
Work History
SALES AND SERVICE ENGINEER
MICROMAP ELECTRONIC SYSTEMS PVT LTD
LUCKNOW
10.2012 - 09.2018
- Motorola Walkie Talkie Sales and Service work
- Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
- Analyzed market trends, competitor performance and product strengths.
- Installed, configured and tested equipment on specialized platforms.
- Resolved customer complaints in prompt, polite and professional approach.
Sales & Service Engineer
NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PVT. LTD
LUCKNOW
10.2018 - 01.2023
- Sales and Service Work of Online Ups ,Servostablizer , Batteries etc.
- Installed, configured and tested equipment on specialized platforms.
- Resolved customer complaints in prompt, polite and professional approach.
- Educated prospects on product implementation and usage and answered technical and security questions.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Suggested ideas for product evolution and new product variants.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
Service Manager
B K ENTERPRISES
LUCKNOW
02.2023 - Current
- Online Ups ,Servo stabilizers,Solar Panels, Smf Batteries sales and services.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Educated prospects on product implementation and usage and answered technical and security questions.
- Installed, configured and tested equipment on specialized platforms.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Developed customer loyalty programs to increase customer satisfaction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
DIPLOMA IN ELECTRONICS THREE YEARS - ELECTRONICS ENGINEERING
GOVT POLYTECHNIC BARABANKI
BARABANKI U.P.2011
DIPLOMA IN COMPUTER APPLICATION -
M -TEC
LUCKNOW2008
Intermediate -
BABY MARTIN PUBLIC INTER COLLEGE
U.P LUCKNOW2002
Skills
- Market Trend Analysis
- Customer Needs Assessments
- Customer Service and Assistance
- Sales and Marketing
- Troubleshooting Techniques
- Installation Requirements
Certification
CONTACT NO.: +91-7860339357,
DECLERATION
I hereby declare that the information given above is mentioned true and correct to the best of my knowledge and belief.
Date: …………………………..
Timeline
Service Manager
B K ENTERPRISES
02.2023 - Current
Sales & Service Engineer
NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PVT. LTD
10.2018 - 01.2023
SALES AND SERVICE ENGINEER
MICROMAP ELECTRONIC SYSTEMS PVT LTD
10.2012 - 09.2018
DIPLOMA IN ELECTRONICS THREE YEARS - ELECTRONICS ENGINEERING
GOVT POLYTECHNIC BARABANKI
DIPLOMA IN COMPUTER APPLICATION -
M -TEC
Intermediate -
BABY MARTIN PUBLIC INTER COLLEGE
CONTACT NO.: +91-7860339357,
DECLERATION
I hereby declare that the information given above is mentioned true and correct to the best of my knowledge and belief.
Date: …………………………..
Similar Profiles
Kartik SharmaKartik Sharma
Customer Services Engineer at Barco Electronic Systems Pvt LtdCustomer Services Engineer at Barco Electronic Systems Pvt Ltd
Stacy MillerStacy Miller
Merchant Underwriter at Electronic Merchant SystemsMerchant Underwriter at Electronic Merchant Systems
Ryan MahaffeyRyan Mahaffey
Customer Service Account Manager at ZF Electronic SystemsCustomer Service Account Manager at ZF Electronic Systems