Kartik Sharma
Customer Services Engineer
Nehru Nagar Ghaziabad
Summary
I am a B-TECH graduate in Electrical and Electronics with experience working as a Customer Services Engineer. I possess strong skills salesforce and SAP, along with a creative and committed approach to my work. I am known for my hardworking and conscientious attitude, with a strong work ethic and excellent interpersonal skills. My dedication to providing exceptional customer service and problem-solving abilities make me a valuable asset to any team.
Overview
3
3
years of professional experience
Work History
Customer Services Engineer
Barco Electronic Systems Pvt Ltd
7 2022 - Current
- Leverage a solid technical background to address complex issues, troubleshoot problems, and implement solutions, ensuring the smooth functioning of digital cinema systems.
- Proficient in conducting thorough site audits, providing comprehensive reports to enhance system efficiency and performance.
- Maintaining a high level of customer satisfaction through effective communication and problem resolution.
- Assisting in product demonstrations, providing technical expertise and support to effectively showcase product features and benefits to clients. Collaborated closely with the sales team to ensure seamless presentations and maximize sales opportunities.
Intern Trainee
Tata Solar Power
08.2021 - 10.2021
- Project Management: Developing skills in project management, including scheduling, budgeting, procurement, and coordination of resources for solar installation projects.
- Site Assessment and Design
- Future Trends and Innovations
Intern
Bharat Heavy Electricals Limited
06.2021 - 07.2021
- Understanding Power Generation: Learning about the generation process, including how electricity is produced from thermal energy, the role of electrical systems in power generation, and the overall operation of a thermal power plant.
- Safety Procedures, Maintenance and Troubleshooting
- Electrical Equipment
Education
B-TECH - Electrical and electronics
ABES Engineering College
2022
12th -
Delhi Public School
2018
Skills
- Equipment Installation
- Hardware troubleshooting
- Remote Support
- Salesforce
- SAP
- Strong work ethic
- Teamwork skills
Accomplishments
- In Basic Python Programming(From University Of Michigan)
- In Electrical Systems In Thermal Power Plant(From Bharat Heavy Electricals Limited)
- In Cybersecurity and Internet of Things
- PROJECTS -OTP Generator Through Python(in team of 4 members) -Smart Bin
Timeline
Intern Trainee
Tata Solar Power
08.2021 - 10.2021
Intern
Bharat Heavy Electricals Limited
06.2021 - 07.2021
Customer Services Engineer
Barco Electronic Systems Pvt Ltd
7 2022 - Current
B-TECH - Electrical and electronics
ABES Engineering College
12th -
Delhi Public School
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