Singing
Rohan Singh
Business Management
Chandigarh
Summary
Experienced FinTech professional pursuing a Masters in Finance. 2 Years of hands-on experience in leveraging technology to optimize financial processes. Strong analytical skills and a passion for innovation. Committed to driving organizational growth through strategic insights and emerging technologies.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Business Operations Analyst
Razorpay
Bengaluru
09.2022 - 07.2023
- Managed credit card portfolio worth $2 million, with broad client base of high net worth individuals.
- Experience with several software's, including Salesforce, In-house CRM, Slash RTC, M2P, FRESHDESK, Looker, and Google Workplace.
- Demonstrates expertise in monitoring compliance with banking legislation and conducted monthly client meetings to analyze portfolio performance, handle problems, and offer strategic investment recommendations.
- Worked with cross-functional teams to deliver compliance projects, improving communication and alignment.
Customer Success Executive
MoneyHOP
Bengaluru
12.2021 - 09.2022
- Working at quick-paced Fin-tech startup, employing HUB SPOT, M2P, Bot-space, Fresh desk, and creating and analyzing reports using Google Spreadsheet.
- Generated transaction volume of 5 Million+ Dollars of Unique customers within 8 months and increased customer retention rates by 45% in 8 months.
- Analyzed team's performance and generated a report for management, as well as trained new team members.
Management Intern
Radissons
Mumbai, Maharashtra
12.2019 - 03.2020
Worked majorly in Front Office and enhanced guest experience by efficiently managing front desk operations and promptly addressing inquiries.
Education
MBA - Banking And Financial Engineering With SBI & Tally
07.2023 - 07.2025
Bachelor of Science -
07.2018 - 07.2021
Higher Secondary - Commerce
07.2017 - 07.2018
Skills
Technical Skills - Salesforce MS-Excel MS-Powerpoint HubSpot Google Workplace Power BI Tally AI ( Chatgpt Gemini) SlashRTC M2P FRESHDESK Bot-space
Certification
Portfolio and Risk Management, Coursera (Pursuing)
Accomplishments
• Awarded Best Employer of the Month.
• Nominated as Trainee of the Month in the Internship Program for two straight months.
• Won Foosball Championship in the Office Inter-department Tournament.
• Obtained a scholarship in college by meeting the highest requirements in the marks.
Interests
Traveling
Photography
Indoor Games
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Chandigarh University - MBA, Banking And Financial Engineering With SBI & Tally
07.2023 - 07.2025
Business Operations Analyst - Razorpay
09.2022 - 07.2023
Customer Success Executive - MoneyHOP
12.2021 - 09.2022
Management Intern - Radissons
12.2019 - 03.2020
University of Mumbai - Bachelor of Science,
07.2018 - 07.2021
Dr. Virendra Swaroop Education Centre - Higher Secondary, Commerce
07.2017 - 07.2018
Portfolio and Risk Management, Coursera (Pursuing)
Mergers and Acquisitions Specialization, Coursera (Pursuing)
Tally Prime , Tally
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