Highly accomplished and results-driven Project Manager with a robust background in process engineering, data analytics, and supply chain management. Over 6 years of experience in leading cross-functional teams, optimizing processes, and implementing cost-saving projects. Proven track record in new product development, quality control, and risk management. Recognized for exceptional customer satisfaction, having received customer appreciation for two consecutive years (FY23 and FY24).
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst (Team Lead)
Tata Consultancy Services, CISCO
05.2022 - Current
Lead Risk Management Team, driving Risk Management program and Business Continuity management
Directed and supervised team of 12 engaged in supply chain and business continuity development.
Utilized agile methodology to adapt and respond to changing project requirements effectively
Set individual targets for team members, ensuring adherence to and surpassing set goals
Strategized to maximize output, ensuring timely delivery of all customer requests, resulting in high customer satisfaction
Utilized advanced data collection, visualization, and analytics techniques to optimize supply chain processes.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
Process Technician II (Assistant Engineer II)
CommScope
01.2018 - 05.2022
Managed low volume project management, including new product qualification, process development, and validation
Coordinated with sister plants to verify ECO/ECRs and disseminated results to local teams
Led new line setups, enhancing process flow for maximum output and efficiency
Implemented cost-saving projects, such as Freight Optimization ($800k savings) and Bulk Packing ($440k savings).
Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring high level of competence across team.
Troubleshot technical issues, implementing solutions to maintain smooth production process.
Contributed to development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
Process Engineering Apprentice
Microwave Systems
01.2018 - 01.2019
Assisted in verifying documentations (BOM, Drawing, Labels) through SAP
Conducted trial builds and pilot runs, ensuring smooth implementation of new processes
Developed tools, fixtures, and equipment for reliable and cost-effective manufacturing.
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Enhanced practical skills by assisting experienced professionals in various tasks.
Adhered to company policies, procedures, and safety guidelines during daily work activities.
Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Learned wide range of simple and complex techniques from on-the-job training.
Received constructive feedback from mentors, leading to improved performance and increased knowledge.
Built strong relationships with team members and supervisors, fostering a positive work environment.
Education
BE - Electronics and Telecommunication
Goa University
Goa
07.2017
Diploma - Electronics
Goa Board
Goa
07.2014
Skills
Project Management & Coordination
Team Leadership & Building
Data Analysis & Visualization
Supply Chain Optimization
Process Improvement & Lean Manufacturing
Cost-saving Initiatives
Customer Relationship Management
Advanced MS Excel (Macros, VBA)
Software: SAP, Solid Works 3D Modelling, Power BI, Tableau, Draft Sight, Timer Pro
Tools: MS Excel (Macros, VBA), MS PowerPoint, SQL Basics, Python Basics
Requirements Gathering
Microsoft Office Suite
Business process improvement
Accomplishments
Risk Management Program: Led the implementation of a Risk Management program to enhance transparency and efficiency throughout the supply chain
Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Led team to meet 95% of SLAs by streamlining business processes and identifying areas for improvement.
Business Continuity Management: Implemented agile methodology in Business Continuity Planning to ensure adaptability and responsiveness to unforeseen disruptions
Freight Optimization Project: Achieved $800k in savings through strategic improvements in freight management
IT Infrastructure Program Manager at Tata Consultancy Services, Client : CISCO Inc.IT Infrastructure Program Manager at Tata Consultancy Services, Client : CISCO Inc.