Music,Cooking,Gardening
DEEPTHY M VIJAYAN
Executive-Inside Sales& CRM
Kochi
Summary
An organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
INSIDE SALES EXECUTIVE
Qobalt Software Technologies Pvt. Ltd
Kochi
06.2019 - Current
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling
- Sells products by establishing contact and developing relationships with prospects; recommending solutions
- Prepares reports by collecting, analyzing, and summarizing information
- Expert understanding of relevant industry trends and specific needs/issues of target clients, coupled with the demonstrated ability to establish linkages between these needs and Quadra's
- ERP and CRM solutions
- Contacted clients in person and on telephone to obtain feedback about services purchased
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth
- Develop relationships in new accounts and leverage to drive strategy through organization
- Report and maintain timely and thorough notes pertaining to opportunities via Quadra's CRM
RESEARCH ASSISTANT
Center For Wireless Networks And Applications
Kollam
10.2016 - 03.2017
- Performed statistical, qualitative and quantitative analysis for the project MICRONet by ITRA,Government of India
- Conducted, researched and drafted memos and summaries on Smart
- Antenna for Marine communication.
SOFTWARE DEVELOPER INTERN
Amrita Technologies Pvt. Ltd
Kochi
04.2017 - 07.2017
- Learned software engineering process improvements and best practices for Hospital Information System
- Remedied bug reports and handled other user issues quickly
- Designed and developed reports using SQL server reporting services.
Education
Master of Technology - Wireless Networks and Application
Amrita Vishwa Vidyapeetham University
01.2014 - 01.2016
Bachelor of Technology - Electronics And Communication Engineering
MG University
Kochi,Kerala,India 01.2009 - 01.2013
Higher Secondary - Computer Science
MGM Higher Secondary School
Kuruppampady,Kochi,Kerala,India 06.2006 - 06.2008
SSLC (10th) -
St; Mary's High School
Krariyely, Kochi, Kerala,India 06.2005 - 06.2006
Skills
Database Searches
Client Relationships
Lead prospecting
Technical Support
Technical Skills
- PROGRAMMING LANGUAGES: C, C++, MATLAB, java , TinyOS, SQL
- OPERATING SYSTEMS: Microsoft Windows ,Linux
- TOOLS: Microsoft Office, Protius, HFSS, Lab view, Qualnet, MS Office
- INTERNET TECHNOLOGIES: HTML, Wireshark
Additional Information
· Quick learner, good listener, Dedication to the work
· Positive attitude
· Willingness to be the part of a team
· Willingness to assume the responsibilities
Interests
Timeline
INSIDE SALES EXECUTIVE
Qobalt Software Technologies Pvt. Ltd
06.2019 - Current
SOFTWARE DEVELOPER INTERN
Amrita Technologies Pvt. Ltd
04.2017 - 07.2017
RESEARCH ASSISTANT
Center For Wireless Networks And Applications
10.2016 - 03.2017
Master of Technology - Wireless Networks and Application
Amrita Vishwa Vidyapeetham University
01.2014 - 01.2016
Bachelor of Technology - Electronics And Communication Engineering
MG University
01.2009 - 01.2013
Higher Secondary - Computer Science
MGM Higher Secondary School
06.2006 - 06.2008
SSLC (10th) -
St; Mary's High School
06.2005 - 06.2006