Najmul Islam

• High level knowledge of machine language and microcontroller programming along with in depth knowledge of programming skills including Objective –C, OOPS & MySQL. Complete understanding of various solution architecture techniques for connected healthcare solutions and hardware-software integration. Najmul has a direct sector expertise, working within software and healthcare industry for past 19 years that has given him experience in product development, general management and in operations management.
• Najmul has utilized his skills to figure out how to utilize the new telemedicine gadgets and has improved access to healthcare in underserved regions of the world through the innovative technology platform ‘Cardiotrack’. He is an expert in remote monitoring gadgets which improves outpatient care and reduces the need for a physical visit to a center. He has executed telemedicine projects and has a vast experience in coordinating with various stakeholders for successful project implementation. He is leading a team which has educated and supported more than 100,000 consumers through a team of 500 doctors and deployment in 16 countries on how to appropriately utilize such monitoring gadgets, read and deduce the information.
• Being an entrepreneur, Najmul have managed Business Operation from scratch to at least 11 Years of hardcore working experience in Business Operation Management. Najmul have in-depth knowledge of Business Models of SaaS Cloud Platform subscription Model of B2B, B2B2C in HealthTech/Healthcare.
• Najmul’s primary role is to lead and deliver on challenging healthcare projects. He has a flair to motivate people, build synergy in team to drive results and accomplish organization’s objectives. Along with team of technical and management team, he aims to bring a change in the world by solving pressing healthcare issues.
• Acquiring new insurance customers for Cardiotrack’s health screening and related services.
• Leading a team of account management and support team to resolve pain points and address needs of existing insurance clients, in coordination with the engineering and operations teams.
• Managing the process and delivery of medical health screening orders, ensuring timely and accurate fulfillment.
• Overseeing customer billing and handling monthly accounts receivables to ensure proper financial tracking and cash flow.
• Maintaining regular communication and alignment with the company’s CEO, taking overall direction and strategic priorities from leadership.
• Routinely monitoring customer satisfaction and facilitating process improvements to enhance overall support experience.
• Working a dedicated schedule (typically 6 days a week, 9 hours per day) to keep up with the demands of client success and operational workflows.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Identified opportunities to improve business process flows and productivity.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.

Co Founded the company and acquired more than 50 enterprise customers. Helping company to generate annual revenue of 60 Lakhs

• Grew the customer base through targeted outreach and networking events.
• Streamlined operational processes for improved efficiency and cost reduction.
• Established foundational processes for business operations.
• Developed marketing materials and campaigns to boost brand awareness and customer engagement.