Asim Khan
Bhopal
Summary
Detail-oriented professional with extensive customer support experience and a growing passion for logistics and supply chain operations. Certified in Logistics, Warehouse, and Supply Chain Management through TCS iON and Rutgers via Coursera. Proven skills in communication, team coordination, and process improvement. Excited to apply BPO efficiency and leadership abilities to excel in logistics positions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teammate
Taskus
12.2023 - Current
Monitored and reviewed high-volume content for accuracy, policy compliance, and quality control, ensuring efficient and error-free processing.
Collaborated with internal teams to manage daily workflow and resolve operational escalations within strict timelines.
Maintained performance metrics such as accuracy, TAT (turnaround time), and quality scores above 98%.
Developed a strong attention to detail while handling repetitive and rule-based tasks under deadlines.
Contributed to reporting and daily tracking of team productivity using tools like Excel and Google Sheets.
Customer Support Executive
TechnoTask
08.2021 - 12.2023
Monitored and reviewed high-volume content for accuracy, policy compliance, and quality control, ensuring efficient and error-free processing.
Collaborated with internal teams to manage daily workflow and resolve operational escalations within strict timelines.
Maintained performance metrics such as accuracy, TAT (turnaround time), and quality scores above 98%.
Developed a strong attention to detail while handling repetitive and rule-based tasks under deadlines.
Contributed to reporting and daily tracking of team productivity using tools like Excel and Google Sheets.
Education
Bcom (CA) - Bachelors On Commerce
Barkatullha University
Bhopal, India06.2024
Skills
- Leadership
- Team management
- Decision making
- Communication
- Detail-oriented
- Retentive
Certification
- Basics of Logistics, Fleet & Warehouse Management, TCS iON, 04/01/25, Current
- Supply Chain Logistics, Coursera, 03/01/25, 05/01/25
Timeline
Teammate
Taskus
12.2023 - Current
Customer Support Executive
TechnoTask
08.2021 - 12.2023
Bcom (CA) - Bachelors On Commerce
Barkatullha University
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