Associate-CS Internet Email Support (Amazon)
SUTHERLAND GLOBAL SERVICE PVT LTD
Chennai
06.2024 - Current
- Resolved Amazon seller complaints in a timely manner.
- Answered store and merchandise questions and led customers to wanted items.
- Answered seller inquiries regarding product features, pricing, and availability.
- Assisted sellers with product listings, order processing, payments, returns, refunds, and other related issues.
- Resolved seller inquiries promptly and accurately by researching account information and providing solutions.
- Investigated payment disputes between buyers and sellers to determine appropriate resolution.
- Ensured compliance with applicable laws and regulations related to selling activities on Amazon platform.
