Summary
Overview
Work History
Education
Skills
Timeline
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HARIHARAN PADMANABHAN

Trichy

Summary

Dynamic professional with a proven track record at SUTHERLAND GLOBAL SERVICE PVT LTD, excelling in resolving complex Amazon seller issues and enhancing customer satisfaction. Expert in AWS and DATABASE management, coupled with a creative spirit and exceptional organizational skills. Demonstrated ability to improve process efficiency and team collaboration, ensuring compliance and driving seller success on the Amazon platform.

Overview

Work History

Associate-CS Internet Email Support (Amazon)

SUTHERLAND GLOBAL SERVICE PVT LTD
Chennai
06.2024 - Current
  • Resolved Amazon seller complaints in a timely manner.
  • Answered store and merchandise questions and led customers to wanted items.
  • Answered seller inquiries regarding product features, pricing, and availability.
  • Assisted sellers with product listings, order processing, payments, returns, refunds, and other related issues.
  • Resolved seller inquiries promptly and accurately by researching account information and providing solutions.
  • Investigated payment disputes between buyers and sellers to determine appropriate resolution.
  • Ensured compliance with applicable laws and regulations related to selling activities on Amazon platform.

Education

MSc - Computer Science

Bharath Institute Of Higher Education And Research
Chennai, Tamil Nadu
09.2024

BSc - Computer Science

Kurinji College Of Arts And Science
Trichy, Tamil Nadu
06.2022

Higher Secondary School -

Chellammal Matric Boys
Vengur, Trichy, Tamil Nadu
03.2018

Higher School -

Railway Mixed High School
Trichy, Tamil Nadu
03.2016

Skills

  • C & C Programming
  • AWS
  • DATABASE
  • Software & Networking
  • Web Content Developing
  • Photo Editing
  • Layout Design
  • Creative Spirit
  • Reliable And Professional
  • Organized
  • HTML
  • CSS
  • Team Player
  • Fast Learner
  • Digital Marketing
  • Network Computing
  • Manual Testing
  • Project Management
  • Email management
  • Manage inventory

Timeline

Associate-CS Internet Email Support (Amazon)

SUTHERLAND GLOBAL SERVICE PVT LTD
06.2024 - Current

MSc - Computer Science

Bharath Institute Of Higher Education And Research

BSc - Computer Science

Kurinji College Of Arts And Science

Higher Secondary School -

Chellammal Matric Boys

Higher School -

Railway Mixed High School
HARIHARAN PADMANABHAN